Service Delivery Lead — Customer Experience
TTEC
TTEC in Charlotte, NC is seeking a Service Delivery Manager to lead and mentor a contact center team onsite. You will drive performance, resolve issues, and maintain a positive work environment while aligning with client goals. You’ll report to the Director and empower your team to deliver exceptional customer experiences, optimize metrics, and sustain a high level of engagement. This role emphasizes leadership, communication, and data-driven decision making. #J-18808-Ljbffr TTEC
Vacancy posted 3 days ago
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