Food Runner

Position Type: Non-Exempt - Union Position (Local 2), Part-Time

About Global Gourmet Catering (GGC)

Global Gourmet Catering is a full-service catering and event production company based in San Francisco. Since 1999, GGC has redefined the culinary landscape with bold, restaurant-quality cuisine, seamless logistics, and immersive event design. As Northern California's first certified Green Business caterer, Global Gourmet is trusted by Fortune 500 companies and industry leaders to deliver exceptional service at some of the region's most prestigious venues and large-scale events.

Our teams span culinary, warehouse, logistics, administrative, and field-based roles across a range of high-profile and high-volume event environments.

Position Overview The Food Runner supports the front-of-house team by ensuring that food is delivered quickly, accurately, and professionally to guests. This role helps maintain smooth service flow, high-quality presentation, and excellent guest experiences.

Key Responsibilities

• Deliver food orders from the kitchen to guests promptly and with attention to detail.
• Confirm that each dish matches the ticket, including modifiers/allergies.
• Assist servers with clearing plates, resetting tables, and refilling water as needed.
• Communicate effectively with kitchen staff to ensure timing and accuracy.
• Maintain cleanliness and organization of service stations, expo line, and dining areas.
• Support the overall guest experience with friendly, attentive service.
• Follow all food safety and sanitation guidelines.
• Assist with running trays, restocking supplies, folding napkins, and other operational tasks as needed.

Qualifications

• Previous restaurant or hospitality experience preferred, but not required.
• Ability to lift, push, and pull up to 50 lbs frequently.
• Must be able to work up to 12 hours standing, walking, and being on your feet for long periods of time. Shifts vary by event.
• Must possess excellent teamwork, friendly professional, outgoing demeanor with the ability to interact with guests, coworkers and management.
• Positive attitude and strong work ethic.
• Ability to work flexible hours, including nights, weekends, and holidays.
• Reliable transportation to and from work.

KNOWLEDGE, EDUCATION AND EXPERIENCE:

• High School graduate or GED equivalent.
• 1 year of customer service or hospitality related experience required.

Benefits:

• Paid time off and holidays
• Paid sick time
• UNITE HERE Local 2 union benefits
• Meal provided during shift
• Professional development opportunities
• Work environment within an art-based community

ABILITIES:

• Must be able to lift, push, pull, or carry equipment as needed for all events.
• Respond promptly and courteously to any requests from guests, clients and management.
• Provide exceptional customer service to all guests and clients.
• Must be able to carry large and small serving trays with food and/or beverage.
• A self directed worker able to navigate various tasks and manage priorities as needed.
• Develop cooperative working relationships with team members.
• Setup, execution, and clean-up for all events.
• Perform any and all duties with regular contact with guests, clients and employees.
• Maintain confidentiality during all events and ensure we do not infringe on the guests' experience.
• Understand & carry out instructions and comply with any and all standards and policies of GGC.

Physical Requirements

* Stand and walk for extended periods

* Bend, stoop, and reach frequently

* Lift and carry up to 50 pounds

* Push and pull food service equipment and supplies

* Work in various temperature conditions

Equal Employment Opportunity

Global Gourmet Catering is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.

San Francisco Fair Chance Ordinance

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Global Gourmet Catering complies with all aspects of the Fair Chance Ordinance and will conduct background checks only after a conditional offer of employment has been made.