Administrative Assistant

Job Description

Job Description

Epic Personnel Partners is seeking a professional, friendly, and highly organized Front Desk Administrative Assistant. This individual will be the first point of contact for applicants, employees, clients, and visitors. The ideal candidate is bilingual in English and Spanish, comfortable working in a fast-paced staffing environment, and able to provide excellent customer service while managing multiple administrative responsibilities.

Key Responsibilities

• Greet applicants, employees, clients, and visitors professionally.
• Answer and route incoming calls using a multi-line phone system.
• Respond to calls, emails, and walk-in inquiries promptly.
• Assist applicants with applications, onboarding documents, and general questions.
• Schedule and confirm interviews, certifications, orientations, and new starts.
• Support recruiters with candidate follow-up, documentation, and data entry.
• Maintain accurate applicant and employee records in company systems.
• Assist with job fairs, recruiting events, and branch hiring initiatives.
• Participate in the daily 8:30 AM branch meeting.
• Use Microsoft Outlook, Teams, Excel, Google Sheets, and other office systems.
• Open and close the office according to company procedures.
• Maintain a clean, organized, and welcoming front desk, lobby, and common areas.
• Handle confidential employee and company information appropriately.
• Complete additional administrative duties as assigned.

Qualifications

• Bilingual in English and Spanish required.
• Previous front desk, administrative, customer service, or staffing experience preferred.
• Strong verbal and written communication skills.
• Professional, dependable, and welcoming demeanor.
• Comfortable working with computers, email, spreadsheets, and office equipment.
• Ability to multitask, stay organized, and manage frequent interruptions.
• Strong attention to detail and follow-through.
• Ability to maintain confidentiality and communicate professionally.
• Reliable transportation and consistent attendance required.

Epic Personnel Partners, LLC is a privately held staffing company providing customized workforce solutions to businesses nationwide. We are committed to delivering exceptional service while connecting qualified candidates with meaningful employment opportunities.

Epic Personnel Partners, LLC is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other legally protected status.