Quality Assurance Assistant

Compensation: USD 50,000 - USD 60,000 - yearly Company Description New York Psychotherapy and Counseling Center (NYPCC) is New York State’s largest community mental health clinic, serving more than 15,000 clients each month through accessible in-person and telehealth services. With over 50 years of experience, we remain deeply committed to clinical excellence and meaningful care for the communities we serve. In 2025, NYPCC was recognized by City & State as both a Top Place to Work and a Top Mental Health Care Provider in New York, and we are proud to hold Mental Health America’s Platinum Bell Seal. These honors reflect our mission-driven culture and our strong emphasis on employee well-being, professional growth, and lasting impact. Benefits of working with us: We Pay Down Your Student Loans! Medical, Dental, and Vision Insurance is Paid for by NYPCC 100% Paid Time Off and Company Paid Holidays 403B Retirement Plan with Match! NYPCC Health and Wellness Events Job Description Responsibilities Provide Administrative Support to the QA team Project management support Generate andmaintainaccuratedata using spreadsheets Follow up with staffregardingQA issues and track outstanding issues Organize agendas, generating meeting minutes, andmaintainingorder within the team shared folders Accurately plan,organizeand prioritize tasks given by the QA team Perform other duties as assigned by the QA team Qualifications Requirements: Currently pursuing abachelor's in social work,psychology,businessor other related healthcare field or alreadyhavea degree isrequired Meticulous attention to detail and superior organizational skills Ability to workcollaborativelyin ateam-orientedenvironment Excellent verbal and written communication skillsrequired Exceptional customer service and interpersonal skills Must be extremely flexible, capable of meeting deadlines and managing multiple priorities Must be proficient in MicrosoftOffice applicationssuch as Excel andSharePoint Demonstrated commitment to NYPCC's mission and safeguarding principles to ensure client and staff wellbeing Additional Information All your information will be kept confidential according to EEO guidelines. #J-18808-Ljbffr