Emergency Response Coordinator
SERVPRO of Alamo Heights
Job Description
Job Description
Emergency Response Coordinator (Fire/Water Damage) High Earning Potential
We are looking for a driven, quick-thinking Emergency Response Coordinator to be our first-on-scene representative following fire and water damage events. This isn't a desk job. This is a real-time, boots-on-the-ground role where speed, empathy, and professional sales skills collide. You will help property owners navigate their worst days by connecting them with industry-leading restoration servicesfast. If you have "thick skin," a high motor, and a professional mindset, this is your opportunity to turn chaos into a high-earning career. What Youll Do (The Reality)
- Respond in Real-Time: Arrive quickly to active fire and water loss scenes to assess situations and engage property owners.
- Win the Business: Outwork and out-hustle the competition to secure restoration work during high-stress moments.
- Be the Expert: Maintain a deep understanding of the insurance marketplace (claims, adjusters, and brokers) to guide clients through the recovery process.
- Drive Growth: Actively pursue new business opportunities within your assigned territory, meeting or exceeding sales goals.
- Bridge the Gap: Work closely with our operations team to ensure a smooth handoff from the "emergency" phase to the "restoration" phase.
- The Hustle: You are a self-starter with a "sales mindset" who thrives on urgency and performance-driven results.
- The Professionalism: Minimum 2 years of B2B sales or service-sector marketing experience. (Restoration or insurance industry experience is a major plus!)
- Communication: Superb verbal and written skills. You can build trust on a curb at 2:00 AM and deliver a professional report at 9:00 AM.
- Education (Preffered): Bachelors degree in Marketing/Business or equivalent professional experience.
- Requirements: Valid drivers license, reliable transportation, and the willingness to work a flexible, on-call schedule (including nights/weekends).
- High Earning Potential: High commission structure with no cap for top performers.
- Performance Bonuses: We reward the "fire chasers" who go the extra mile.
- Career Growth: Opportunity for rapid advancement within a high-performing franchise.
- Support: Ongoing training and a team that has your back in the field.
Vacancy posted 15 days ago
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