Business Insurance Sr. Client Manager

Our not-so-secret sauce.

Award-winning, inclusive, Top Workplace culture doesn’t happen overnight. It’s a result of hard work by extraordinary people. More than 11,000 of the industry’s brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can thrive as an Business Insurance Sr. Client Manager at Marsh McLennan Agency (MMA).

MMA provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With 200 offices across North America, we combine the personalized service model of a local consultant with the global resources of the world’s leading professional services firm, Marsh McLennan (NYSE: MMC).

Applicants must be within driving distance to the Columbus, GA office to be considered for this role and have the ability to commute to the office five days a week.

A day in the life.

As a Business Insurance Sr. Client Manager you will:

• Partner effectively with the Producer by anticipating their sales support needs
• Collaborate with the Producer to accomplish overall production, retention, and growth goals
• Handle all account management responsibilities including billing, policy changes, agency management system updates and answer coverage questions
• Provide coverage analysis and risk management recommendations, complete applications, prepare submissions, negotiate coverage and pricing, and prepare proposals
• Timely and accurate management of the full life cycle renewal process partnership and handling of cancellations.
• Maintain proper level of communication and builds effective relationships with clients and carriers to drive retention.
• Resolve accounting discrepancies as appropriate.
• Assist with policy-checking and keep up to date on rates, forms, and coverage changes.
• Executes activities relating to the public, clients and carriers to avoid and eliminate issues involving potential errors and omissions.

Our future colleague.

We’d love to meet you if your professional track record includes these skills:

• 7+ years insurance experience in an agency or brokerage environment focusing on middle market clients
• 5+ years demonstrated knowledge of Property & Casualty Insurance
• High School Diploma required and Bachelor’s Degree in related field or equivalent work experience is preferred, designations encouraged
• Effective negotiation skills and placement process management expertise
• Property & Casualty License
• Extensive knowledge of how insurance products are utilized and administered. Extensive knowledge of markets and marketing techniques.
• Proficiency with agency management software (Sagitta, Image Right)
• A shared commitment to company values; Integrity, Collaboration, Passion, Innovation, Accountability

We know there are excellent candidates who might not check all of these boxes. Don’t be shy. If you’re close, we’d be very interested in meeting you.

Valuable benefits.

We value and respect the impact our colleagues make every day both inside and outside our organization. We’ve built a culture that promotes colleague well-being through robust benefit programs and resources, encourages professional and personal development, and celebrates opportunities to pursue the projects and causes that give colleagues fulfilment outside of work.  

Some benefits included in this role are:

• Medical, dental and vision insurance
• 401K and company match program
• Company-paid life and disability
• Generous paid time off programs
• Employee assistance program (EAP)
• Volunteer paid time off (VTO)
• Career mobility
• Employee networking groups
• Tuition reimbursement and professional development opportunities
• Charitable contribution match programs
• Stock purchase opportunities

To learn more about a career at MMA, check us out online: or flip through our recruiting brochure:

Follow us on social media to meet our colleagues and see what makes us tick:

Who you are is who we are.

We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams.

Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.

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