Senior Benefits Consultant, Health & Welfare Programs
Albemarle Netherlands BV
Overview Be an essential element to a brighter future. We work together to transform essential resources into critical ingredients for mobility, energy, connectivity and health. Albemarle is hiring for a Senior Benefits Consultant, Health & Welfare Programs. This hybrid role is located in Charlotte, NC corporate office, requiring in-office presence Tuesday, Wednesday, and Thursday. What You Will Do Benefits Administration & Operational Delivery: Provide end-to-end ownership and oversight of health & welfare, life and disability, voluntary benefits, wellness programs, time off programs, and Leave of Absence coordination. Lead Annual Enrollment execution, including project management, planning, testing, reconciliation, and continuous improvement. Serve as the senior escalation point for complex, high-impact issues requiring advanced SME expertise and cross-functional coordination. Independently assess and resolve complex cases spanning carriers, payroll, HRIS, and service delivery teams, ensuring accurate and timely outcomes. Establish and maintain robust operating procedures, governance standards, and knowledge frameworks to support scalable and consistent execution. Vendor Coordination & Issue Resolution: Act as a primary relationship owner for key benefits vendors, driving accountability for service delivery, SLAs, and performance outcomes. Lead vendor issue resolution and influence vendor behavior to improve operational performance and employee experience. Partner with Total Rewards COE to shape vendor strategies, program enhancements, and plan changes, ensuring alignment with business objectives. Identify and drive vendor optimization opportunities, including service model improvements and cost efficiencies. Compliance, Governance & Quality Assurance: Provide expert oversight of compliance and governance, ensuring adherence to ERISA, ACA, COBRA, HIPAA, FMLA, and internal standards. Lead support for audits, regulatory activities, and compliance reviews, proactively identifying and mitigating risk. Establish and monitor quality assurance processes, controls, and governance routines across benefits operations. Ensure consistent handling of high-impact or sensitive issues in alignment with enterprise standards. Data Integrity, Reporting & Analytics: Own data integrity across benefits systems, ensuring accuracy across HRIS, payroll, vendor interfaces, and case management tools. Analyze and interpret data to identify patterns, root causes, and opportunities for improvement, translating insights into actionable solutions. Partner with HRIS and Service Delivery to design and enhance dashboards, reporting, and data governance controls. Drive improvements in data processes to minimize risk and improve decision-making. Project Implementation, Automation & Continuous Improvement: Lead and support benefits implementations, system enhancements, and cross-functional transformation initiatives. Identify opportunities to simplify processes, reduce manual effort, and scale operations through automation and digital enablement. Apply strong project leadership to requirements gathering, solution design, testing, and operational transition. Ensure new programs and enhancements are fully operationalized with clear ownership, workflows, and change management. Global Collaboration & Alignment: Serve as a key partner in global benefits alignment, ensuring consistency in approach while respecting local requirements. Collaborate across regions to harmonize processes, share best practices, and scale solutions globally. Represent benefits operations in cross-functional and global forums, influencing decisions and driving alignment across stakeholders. What You Bring Required: Bachelor’s degree. 7+ years of experience in benefits operations, vendor management, or total rewards administration. Deep knowledge of U.S. health and welfare programs and regulatory requirements (ERISA, COBRA, HIPAA, FMLA, ACA, ADA). Demonstrated ability to lead through complex problem solving spanning multiple systems, vendors, and stakeholders. Advanced analytical skills with experience working with large datasets, reconciliations, and root cause analysis. Preferred: CEBS, SHRM-CP, or similar certifications. Strong operational and systems expertise across HRIS, vendor platforms, and service delivery tools. Ability to work independently with broad direction and develop solutions to complex problems. Excellent communication and influencing skills to engage senior stakeholders and external partners. Experience leading initiatives in matrixed or shared services environments. Continuous improvement mindset and comfort challenging the status quo. Experience with automation, digital enablement, or transformation initiatives. Exposure to global benefits programs and multi-country environments. Why Albemarle Competitive compensation Comprehensive benefits package Resources that support professional and personal growth
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#J-18808-Ljbffr Albemarle Netherlands BV$88k - $176k
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