Inbound Ecommerce Associate

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• Rotating Schedule : Choose between front-half or back-half shifts with 3–4-day workweeks.
• Daytime Hours : All shifts run from 7:00 AM to 5:30 PM - no overnights
• Hands On Tech Experience : Working with mobile devices (i.e. phones, tablets) to utilize for photography.
• Team-Oriented Environment : Collaborate with peers and work with a team that supports each other.
• Growth Opportunities : Engage in special projects and develop skills in inventory, shipping, and customer service.
• Physical Activity : Active role involving lifting, sorting, and operating warehouse equipment (forklift experience a plus).
• Mission-Driven Work : Be part of a team that supports the Goodwill mission through productive and meaningful contributions.

SCHEDULE:

We are looking to hire associates on the follow rotating two-week schedules:

Front Half

Week A: Sunday - Wednesday, 7am – 5:30pm

Week B: Sunday – Tuesday ,7am-5:30pm

Back Half

Week A: Wednesday - Saturday, 7:00am-5:30pm

Week B: Thursday - Saturday, 7:00am-5:30pm

RESPONSIBILITY LEVEL:

Demonstrates the ability to work independently and within a team environment. Performs various tasks to prepare and list items to be sold online and shipped to customers across the country. Examine, test, and evaluate various networking electronic equipment to determine value and functionality. Utilizes innovation and expertise to assist with special projects, including training and mentoring of new associates.

PRINCIPAL DUTIES:

1. Feed books and media items onto commercial conveyor belt system
2. Accurately represent items in photographs and listing, including notating damage, etc.
3. Determine merchandise value based on quality, trends, brands, and price guides
4. Move materials as needed throughout warehouse facility to support shipping and transportation in loading/unloading area.
5. Uses software and hardware to properly dispose of data-on-data bearing devices following appropriate procedures
6. Organize and maintain inventory by stocking and stowing product that has been listed
7. Analyze, interpret and act on customer inquiries regarding a broad range of subjects including but not limited to: orders, order status, pricing, item descriptions, inventory and shipping/receiving
8. Pack, seal, label, and affix postage to prepare materials for shipping using hand tools, tape guns, postage scales, packing paper/bubble wrap, and other shipping tools and supplies
9. Utilize shipping software accurately and efficiently to ensure all items are shipped using the most cost-effective carrier
10. Assist with training and mentoring of associates.
11. Maintain production environment standards with a positive and team focused process, assuring optimal efficiencies.
12. Maintain an organized and clean work area, follow safety procedures, using PPE as needed and uses body mechanics when performing each task.
13. Meet or exceed daily productivity goals through the efficient handling of product; processing items quickly and accurately and rotate between stations on a regular basis.
14. Safely operate pallet jack (forklift experience is a plus) and follow all safety guidelines according to company and OSHA standards

REQUIREMENTS:

1. Basic reading, writing and math skills.

2. Computer skills with a functional knowledge of word processing and how to use email and internet software.

3. Forklift certification, if required at site.

4. Must be able to function independently in a work setting.

CORE COMPETENCIES:

1. Operates equipment and/or machinery correctly, safely and responsibly.

2. Must demonstrate willingness and ability to adhere to all policies and procedures, Kaizen

guidelines, safety and security regulations.

3. Provides excellent customer service to all internal and external customers.

4. Contributes to the Goodwill Mission as a highly productive and collaborative member of the team.

5. Accurately track personal production as directed.

PHYSICAL/SENSORY DEMANDS:

1. Able to stand and/or walk for the duration of work time (10 hours)

2. Able to bend and reach to work with merchandise.

3. Able to lift, push or pull a maximum of 75 pounds.

4. Manual dexterity to operate material handling equipment.

5. Able to grasp material for inspection and sorting activities.

6. Able to visually observe merchandise, markings and up-close use of jeweler loops.

7. Able to work independently.

When determining placement within the salary range for this position Goodwill Greater Milwaukee & Chicago considers education, experience, internal equity, market demands and other qualifying criteria. It is not typical for individuals to be hired at or near the top of the rage for their role and compensation decisions are dependent on facts and circumstances of each case.

Certain roles are eligible to participate in an incentive plan. Participation in this plan does not guarantee an incentive payment and is subject to the terms and conditions of the plan, which are subject to change.

In addition to compensation, we offer a competitive benefit program that may include medical, dental, vision, short and long-term disability, life insurance, retirement plan, paid time off (PTO) and more. The specifics of each benefit package will vary depending on factors such as full or part time jobs, contracted, temporary, or other job categories.

Equal Opportunity Employer

(SEW)