Entertainment Ambassador

2501 Great Wolf Dr, Mason OH 45040, United States Pay: $14 Entertainment Ambassador At Great Wolf, the Entertainment Ambassador creates an exciting atmosphere for kids with hands‑on, unforgettable experiences. This role leads Great Wolf Lodge kids’ activities and entertainment. Hiring immediately with full‑time, part‑time, and flexible scheduling. Must be at least sixteen (16) years or older, except for some locations and aquatics positions, such as lifeguard, where the requirement is at least fifteen (15) years or older. Join our Pack Grow your career : A great place to start or advance your career with cross‑training, scholarship fund, and talent development programs at all levels Great Perks : Take advantage of exclusive perks for you, your family, and friends - including discounted vacations and employee referral incentives Learn While You Earn : Gain access to Great Wolf University for on‑the‑job training, functional, and leadership training Prioritize Your Well‑Being : We offer flexible scheduling, access to a holistic wellness program and technology, and support through our Employee Assistance Program and Employee Relief Fund Celebrate Your Uniqueness : Join a team that cheers for diversity and inclusion through programs that make everyone feel welcome and recognized. Benefits Medical, Dental, and Vision insurance Health savings account Telehealth resources Life insurance 401K with employer match Paid vacation time off Paid parental leave Essential Duties & Responsibilities Personally interact with Great Wolf Lodge guests Willingly perform child‑friendly promotional activities on‑site and in the community Willingly represent Great Wolf Lodge, and our mission and core values, in a positive manner on and off site Perform all branded experiences consistently according to Standard Operating procedures Perform high energy brand events/experiences throughout the shift including Storytime, Dance Party, Yoga, Arts and Crafts, Master Magi Ceremony and other Great Wolf Branded experiences Interact with families while leading different hands‑on activities such as arts and crafts, bingo, board games, etc. Responsible for all aspects of Character Appearances and Entertainment at the property, including: Perform character appearance duties according to Great Wolf Lodge standards; learn and perform signature character moves and non‑verbal communication strategies. Characters do not speak under any circumstances Act as a guide for characters to and from designated meet and greet locations. Guides are the voice of the character, so must have the ability and will be expected to converse casually and appropriately with guests Responsible for character costume operations including care, cleaning, maintenance, etc. Commit entirely to the assigned scheduled opportunities for specific characters (“Wiley”, “Violet”, or other scheduled character) to appear at on‑site and off‑site events All character and guide duties are interchangeable – it is expected that each Pack Member is willing and able to fulfill both roles as needed Participate in seasonal event activities throughout the year Learn new programming multiple times a year including, but not limited to, dances, crafts or themed events When not on break, act as though you are on stage at all times, effectively entertaining Pack Members, families and children through public performance Perform and/or provide support to all necessary community appearances. This includes but is not limited to sponsors, charities, tradeshows, media and private functions Assist Entertainment team with inventory of event & activity materials Maintain a safe, clean and professional environment during the organization, coordination and production of branded experiences Basic Qualifications & Skills Comfortable speaking, dancing, and performing in front of large groups of people multiple times a day Some High School education or equivalent Flexibility regarding scheduling based on business demands including evenings, weekends, and Holidays Proven customer service skills and communication skills; able to read and interpret English language manuals relating to safety, operations, and procedures Successful completion of a criminal background and drug screen Desired Qualifications & Traits Previous experience in a related field such as Entertainment, Dance, or Theater Charismatic, enthusiastic attitude Ability to multi‑task and prioritize a variety of tasks with minimal direction Previous as a Character and/or working with children Proven teamwork skills Physical Requirements Ability to lift up to 50 lbs Able to sit and/or stand for long periods of time Ability to fit and wear character suits; maintain composure in character suits; including heat and humidity for periods of 60 minutes Ability to dance and perform in hot, humid, and outdoor environments for periods up to 60 minutes Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities The contractor will not discriminate against employees or applicants because of race, color, religion, sex, sexual orientation, gender identity, national origin, or disability status. Employees who have access to compensation information may only disclose such information to other employees or applicants who otherwise have disclosure access. This contractor and subcontractor shall abide by the requirements of federal regulations and take affirmative action to employ and advance individuals without regard to protected status. #J-18808-Ljbffr