Technical Product Manager

Conversica is looking for a Technical Product Manager to help drive clarity and momentum across our platform as we continue to scale our AI-powered conversational intelligence products. This is a U.S.-based, remote role, and Conversica operates as a fully remote company. This role is ideal for a technically fluent product leader who enjoys diving into APIs, data models, and system behavior, and who thrives in close partnership with Engineering. You will play a key role in shaping shared platform capabilities, informing product decisions across multiple verticals, and helping teams move faster by reducing ambiguity. This role is best suited for someone who enjoys hands-on technical exploration, collaborative problem-solving, and working in a fast-moving, evolving environment. Responsibilities Partner closely with Engineering leaders to define, scope, and support technically complex, platform-oriented initiatives Independently explore and evaluate APIs, data models, platform services, and AI-enabled capabilities to inform product decisions Translate architectural concepts, system constraints, and technical findings into clear product requirements and backlog items Own backlog refinement, technical requirements, dependency mapping, and cross-team coordination for platform and infrastructure-related work Serve as a technical product partner for shared capabilities used across multiple product areas and verticals Proactively identify and surface technical risks, trade-offs, and sequencing considerations Improve delivery velocity and decision quality by reducing ambiguity between Product and Engineering Support vertical Product Managers by providing system-level and technical insight that enables faster, better-informed execution Qualifications 5–8+ years of experience in Product Management, Technical Product Management, or a related technical role Demonstrated technical aptitude, including prior experience as a software engineer, engineering manager, solutions architect, or equivalent hands-on technical role Strong understanding of APIs, data systems, and modern SaaS architectures Comfortable independently exploring systems, reviewing APIs, and forming technical opinions based on direct investigation Proven experience partnering closely with Engineering teams on complex, multi-system initiatives Ability to operate proactively and independently in an evolving, resource-constrained environment Familiarity with AI-enabled systems, applied machine learning, or data platforms in production environments Experience working in B2B SaaS environments; familiarity with CRM or marketing automation systems is a plus Experience supporting multiple product areas or verticals in a horizontal product role is a plus Conversica is a fully remote, U.S.-based company, and this role is open to candidates located within the United States. This is a full-time, exempt position. Compensation is based on a number of factors, including market location, job-related knowledge, skills, and experience. Our compensation reflects the cost of labor across several U.S. geographic markets. Conversica offers a comprehensive benefits package, including medical, dental, and vision coverage, paid time off and holidays, a 401(k) plan, and equity. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.