Manager, Training, Quality Systems

Job Overview EyePoint seeks a qualified professional to serve as the GxP Quality Training Program Manager, responsible for designing, implementing, and maintaining training initiatives for GLP, GCP, and GMP activities. Location & Schedule This position can be based at the Northbridge, MA or Watertown, MA site and offers a hybrid work schedule. Responsibilities Manage the training program, including design and architecture of trainings within the LMS. Create and revise role‑based training curricula aligned with functional responsibilities. Onboard new employees by facilitating quality onboarding training, verifying account creation, and assigning curricula in the LMS. Support the creation and revision of training‑related SOPs, work instructions, and materials in collaboration with SMEs. Design and produce digital learning resources, including web‑based training, videos, and interactive modules. Co‑create and curate self‑paced training resources and multimedia assets (e.g., courses, programs, virtual/mixed reality). Advise SMEs on content concept and sharing. Provide training and support for employees on the use of the LMS. Develop training material using instructional design principles tailored to various objectives. Facilitate GxP training for employees as needed. Oversee training compliance across all departments, publish periodic training reports, and raise compliance issues to management. Collaborate cross‑functionally to support LMS upgrades and change management. Support timely closure of relevant quality system records. Identify and participate in initiatives to improve the training program, LMS, and content. Support development of quality management review content to measure training effectiveness. Assist with audits and regulatory inspections by providing training reports/documents or other assigned tasks. Respond to training‑related inquiries in a timely manner. Ensure compliance of employee resumes/CVs, signature ID cards, and job descriptions. Generate and review content for annual GxP refresher trainings. Other duties as assigned. Qualifications Knowledge of GxP and quality systems principles applicable to US, EU, and other regulatory guidance. Proven ability to design and develop engaging, detail‑oriented digital training content that simplifies complex concepts. Skill in translating technical and scientific concepts into clear, engaging learning materials for diverse audiences. Superior organization skills, able to manage competing priorities and meet deadlines. Demonstrated ability to train GxP personnel one‑on‑one and in groups. Works independently with minimal supervision. Proficient team player with strong written and verbal communication skills. Ability to work cross‑functionally while providing excellent customer service. Proficiency in instructional design principles for adult learning. Championship of continuous process improvement. Proficient with MS Office Suite (Word, Excel, PowerPoint). Additional Requirements Experience administering electronic learning management systems. Experience in training program administration in the life‑sciences or other highly regulated industry. Education Bachelor’s Degree. Experience Minimum 2+ years proven experience in instructional design and scripting for video, audio, animated explainers, virtual reality and similar formats. Minimum 2+ years’ experience with digital learning formats, e.g., as a content designer for office content and presentation tools, e‑learning authoring tools, and/or learner response tools. Minimum 3 years of applying learning theory, design, and expertise in adult learning techniques and education. Compensation Target salary range: USD $124,630.00 per year – USD $157,590.00 per year. EEO Statement EyePoint is proud to be an equal‑opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. EyePoint is committed to fair and equitable compensation practices. #J-18808-Ljbffr SupportFinity™