AVP, Responsible AI & Governance

Alternate Locations: Radnor, PA (Pennsylvania); Charlotte, NC (North Carolina); Fort Wayne, IN (Indiana); Greensboro, NC (North Carolina)

Work Arrangement:

Hybrid : Employee will work 3 days a week in a Lincoln office

Relocation assistance: is not available for this opportunity.

Requisition #: 75929

The Role at a Glance

As AI technologies rapidly transform the insurance industry, responsible governance has never been more critical. The AVP, Responsible AI & Governance will serve as the enterprise's strategic leader for AI governance-shaping frameworks, directing risk assessments, and ensuring safe, ethical, and compliant deployment of AI systems.


In this highly visible role, you'll partner with senior leadership across Legal, Compliance, Risk, Data Science, Technology, and Product to oversee the full lifecycle of AI systems. You will help the organization navigate emerging regulations, industry expectations, and ethical considerations while fostering a culture of responsible AI.


This is an opportunity to build and mature an enterprise-wide capability foundational to our future.


What Makes This Role Unique

• Enterprise-wide scope and impact - Serves as Lincoln's central authority on AI risk governance, establishing standards, controls, and regulatory compliance expectations across all business lines.
• Ownership of Lincoln's AI governance framework and its operationalization - including risk tiering, policy standards, control design, and the governance mechanisms that move AI use cases from ideation through ongoing oversight.
• Influence in navigating and translating evolving state, federal, and industry AI regulations into practical governance requirements.
• Cross-functional leadership with privacy, legal, security, and AI development teams.

What you'll be doing

AI Governance Leadership & Strategy

• Lead the design, implementation, and continuous refinement of Lincoln's AI risk and regulatory governance framework, serving as the enterprise subject matter authority on AI governance standards, controls, and compliance obligations.
• Own the governance integrity of the AI system lifecycle - ensuring AI use cases are properly inventoried, risk-tiered, vetted, and subject to appropriate ongoing oversight proportionate to their potential for consumer harm.
• Direct the development and maintenance of AI governance policies, standards, and guidelines that promote fairness, accountability, and transparency, ensuring alignment with applicable regulatory requirements.

AI Risk Assessment & Compliance

• Conduct and oversee AI risk assessments and maintain a comprehensive inventory of AI systems.
• Identify mitigation strategies and present to senior leadership.
• Ensure alignment with enterprise risk management frameworks.
• Partner with Legal, Compliance, Ethics, and Risk teams.

Regulatory Response & External Engagement

• Lead regulatory examinations, inquiries, and AI-related requests.
• Translate emerging regulations into actionable changes.

Cross-Functional Partnership & Change Management

• Collaborate with internal AI build teams across the AI development lifecycle, including data scientists and AI/ML engineers.
• Partner with AI System Owners and other key stakeholders across every line of business to responsibly develop and manage Lincoln's use of AI.
• Promote responsible, ethical, and compliant AI use.

Thought Leadership & SME Expertise

• Serve as enterprise AI governance expert.
• Advise senior leadership on industry trends.
• Identify and implement governance process improvements.

What we're looking for

Must-Haves

• Bachelor's degree or 4 additional years of experience.
• 10+ years supporting technology systems management.
• 5+ years developing risk or governance frameworks.
• Strong communication skills and ability to influence senior leadership.
• Experience interpreting regulatory frameworks.

Nice-to-Haves

• Experience in insurance, financial services, or regulated fields.
• Familiarity with NAIC, NIST AI RMF, LIMRA/LOMA AIRE, state specific AI regulations.
• Understanding of data science or AI model development.

Application Deadline

Applications for this position will be accepted through May 1st, subject to earlier closure due to applicant volume.

What's it like to work here?

At Lincoln Financial, we love what we do. We make meaningful contributions each and every day to empower our customers to take charge of their lives. Working alongside dedicated and talented colleagues, we build fulfilling careers and stronger communities through a company that values our unique perspectives, insights and contributions and invests in programs that empower each of us to take charge of our own future.


What's in it for you:

• Clearly defined career tracks and job levels, along with associated behaviors for each of Lincoln's core values and leadership attributes
• Leadership development and virtual training opportunities
• PTO/parental leave
• Competitive 401K and employee benefits
• Free financial counseling, health coaching and employee assistance program
• Tuition assistance program
• Work arrangements that work for you
• Effective productivity/technology tools and training

The pay range for this position is $127,500 - $232,300 with anticipated pay for new hires between the minimum and midpoint of the range and could vary above and below the listed range as permitted by applicable law. Pay is based on non-discriminatory factors including but not limited to work experience, education, location, licensure requirements, proficiency and qualifications required for the role. The base pay is just one component of Lincoln's total rewards package for employees. In addition, the role may be eligible for the Annual Incentive Program, which is discretionary and based on the performance of the company, business unit and individual. Other rewards may include long-term incentives, sales incentives and Lincoln's standard benefits package.

About The Company

Lincoln Financial (NYSE: LNC) helps people to confidently plan for their version of a successful future. We focus on identifying a clear path to financial security, with products including annuities, life insurance, group protection, and retirement plan services.


With our 120-year track record of expertise and integrity, millions of customers trust our solutions and service to help put their goals in reach.


Lincoln Financial Distributors, a broker-dealer, is the wholesale distribution organization of Lincoln Financial. Lincoln Financial is the marketing name for Lincoln Financial Corporation and its affiliates including The Lincoln National Life Insurance Company, Fort Wayne, IN, and Lincoln Life & Annuity Company of New York, Syracuse, NY. Lincoln Financial affiliates, their distributors, and their respective employees, representatives and/or insurance agents do not provide tax, accounting or legal advice.


Lincoln is committed to creating an inclusive environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.


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Be Aware of Fraudulent Recruiting Activities

If you are interested in a career at Lincoln, we encourage you to review our current openings and apply on our website. Lincoln values the privacy and security of every applicant and urges all applicants to diligently protect their sensitive personal information from scams targeting job seekers. These scams can take many forms including fake employment applications, bogus interviews and falsified offer letters.

Lincoln will not ask applicants to provide their social security numbers, date of birth, bank account information or other sensitive information in job applications. Additionally, our recruiters do not communicate with applicants through free e-mail accounts (Gmail, Yahoo, Hotmail) or conduct interviews utilizing video chat rooms. We will never ask applicants to provide payment during the hiring process or extend an offer without conducting a phone, live video or in-person interview. Please contact Lincoln's fraud team at View email address on click.appcast.io if you encounter a recruiter or see a job opportunity that seems suspicious.

Additional Information

This position may be subject to Lincoln's Political Contribution Policy. An offer of employment may be contingent upon disclosing to Lincoln the details of certain political contributions. Lincoln may decline to extend an offer or terminate employment for this role if it determines political contributions made could have an adverse impact on Lincoln's current or future business interests, misrepresentations were made, or for failure to fully disclose applicable political contributions and or fundraising activities.

Any unsolicited resumes or candidate profiles submitted through our web site or to personal e-mail accounts of employees of Lincoln Financial are considered property of Lincoln Financial and are not subject to payment of agency fees.

Lincoln Financial ("Lincoln" or "the Company") is an Equal Opportunity employer and, as such, is committed in policy and practice to recruit, hire, compensate, train and promote, in all job classifications, without regard to race, color, religion, sex, age, national origin or disability. Opportunities throughout Lincoln are available to employees and applicants are evaluated on the basis of job qualifications. If you are a person with a disability that impedes your ability to express your interest for a position through our online application process, or require TTY/TDD assistance, contact us by calling View phone number on click.appcast.io.

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