NetApp Resident - Hybrid

San Jose, California - 2026-10-13 We are seeking an experienced NetApp Resident Engineer to provide dedicated technical leadership and operational support for a strategic storage infrastructure modernization initiative. This role will partner closely with the customer’s engineering and infrastructure teams to migrate data from Dell EMC Isilon storage platforms to NetApp storage solutions while improving the reliability, stability, and operational maturity of the customer’s ONTAP environment.The ideal candidate combines deep NetApp ONTAP expertise, storage migration experience, automation skills, and the ability to operate independently within a highly technical Electronic Design Automation (EDA) environment.Work Arrangement: Hybrid schedule requiring both remote and onsite work. Approximately 60% local support, with periodic onsite presence in San Jose, CA as required.THESE ARE THE JOB DUTIES AND RESPONSIBILITIES OF A NETAPP RESIDENT:Storage Migration and Modernization:Assess the customer’s existing Isilon storage infrastructure and develop a comprehensive migration strategyLead and support migrations from Dell EMC Isilon to NetApp storage platformsProvide technical guidance and best practices for storage architecture, implementation, and optimizationValidate configurations, perform testing, and ensure successful migration outcomesONTAP Operations and Support:Promote reliability, stability, and operational excellence within the customer’s NetApp ONTAP environmentTroubleshoot complex storage incidents, failover events, and performance issuesDiagnose and resolve issues related to specific ONTAP releases and configurationsPull and analyze AutoSupport data and perform initial diagnostics without immediately opening vendor support casesCollaborate with professional services and support teams to accelerate issue resolution and drive root cause analysisAutomation and Process Improvement:Develop and implement automation solutions to improve storage operations and reduce manual effortUtilize scripting and automation tools such as Python and Ansible to streamline administration and migration activitiesIdentify opportunities to improve operational efficiency, monitoring, and support processesTechnical Leadership and Knowledge Transfer:Serve as a trusted storage advisor to the customer’s engineering and infrastructure teamsTransfer knowledge to customer personnel through mentoring, documentation, and hands-on trainingPromote operational independence by enabling customer teams to manage and support their environment effectivelyCommunicate technical findings, recommendations, and project updates clearly to both technical and non-technical stakeholdersYOU SHOULD BE ABLE TO HANDLE EVERYTHING ABOVE BECAUSE YOU HAVE EXPERIENCE LIKE:Experience supporting Electronic Design Automation (EDA) environments and customersProven expertise in NetApp-to-Isilon and/or Isilon-to-NetApp storage migrationsStrong automation experienceDeep expertise with NetApp ONTAP administration, architecture, and troubleshootingStrong understanding of storage infrastructure, replication, failover, and data protection technologiesExperience developing automation solutions using:PythonAnsibleAdvanced diagnostic and debugging capabilitiesExperience with storage configuration, validation, and testingAbility to independently perform system assessments and technical problem resolutionStrong written and verbal communication skillsPREFERRED QUALIFICATIONS:Knowledge of EDA workflows, infrastructure, and storage requirementsExperience with cloud platforms, including:AWSGoogle Cloud Platform (GCP)Familiarity with NetApp support tools and diagnosticsAbility to gather and analyze AutoSupport information and execute initial troubleshooting activities independentlyPROFESSIONAL ATTRIBUTES:Self-directed and capable of working independently within a complex enterprise environmentStrong customer-facing consulting skillsProven ability to build trust with technical stakeholdersExcellent analytical, troubleshooting, and problem-solving abilitiesProfessional demeanor with a collaborative approach to cross-team workADDITIONAL INFORMATION ABOUT THIS ROLE:Travel: Primarily supporting the San Jose, CA location with occasional onsite requirementsNon-local candidates must be able to travel onsite approximately once per quarterPay: up to $150,000View our benefits information here: No corp-to-corp candidatesCandidates must be authorized to work in the United StatesWE ARE TSPTSP is award-winning, customer-endorsed, and minority-owned. We provide custom, flexible, and flawlessly executed IT services and talent solutions throughout the United States and Canada.We create great customer experiences by saving you time and money. We’re driven by integrity — we do what we say we will do — exceeding expectations. Our value-based pricing is tailored to your business objectives, with your success as our top priority. We don’t manufacture devices or sell software — our product is our people.TSP is an equal opportunity employer and welcomes applications from all qualified persons without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.