Building Maintenance Technician 1

Who We Are


Based in San Antonio, Texas, Zachry Hotels is a proven leader in the development, management and ownership of hospitality assets. At Zachry Hotels, we are passionate about hospitality and surround ourselves with team members who share that same passion. Our tenure in the hospitality and hotel industry has provided us the knowledge and key relationships for success in hotel management, operation, and development. We take care of our clients, business partners and each other as family, within a culture of service and accountability, where we do the right thing because it is the right thing to do.


Together We Can Do Great Things® Every Person Matters® This Is More Than A Job®


Position Overview


The Building Maintenance Technician I is responsible for performing basic maintenance, repair tasks, and preventative maintenance throughout the hotel. This role supports the Building Facilities Department by responding to guest requests, assisting with routine inspections, and ensuring building systems operate safely and efficiently. Building Maintenance Technician I is an entry-level position ideal for individuals beginning their career in hotel maintenance within a full-service property.


What You'll Do

General Maintenance & Repair

• Perform basic maintenance tasks including replacing light bulbs, unclogging drains, resetting equipment, and completing small repairs.
• Assist with minor electrical, plumbing, HVAC, carpentry, and mechanical tasks under direct supervision.
• Respond promptly to guest room maintenance calls and service requests.
• Support upkeep of public spaces, back-of-house areas, and hotel facilities.

Preventative Maintenance Support

• Assist with routine preventative maintenance tasks on guest rooms, equipment, and building systems.
• Help complete checklists, inspections, and logs according to schedule.
• Monitor for and report any maintenance issues, safety hazards, or needed repairs.
• Support higher-level technicians during major inspections or repairs.

Safety & Compliance

• Follow all hotel safety procedures, OSHA guidelines, and department policies.
• Maintain clean, organized, and safe work areas, storage spaces, and mechanical rooms.
• Use tools, equipment, and chemicals safely and appropriately.
• Report unsafe conditions or malfunctions immediately.

Team Collaboration & Communication

• Communicate work order status, delays, or needed parts to supervisors.
• Collaborate with Housekeeping, Front Office, Food & Beverage, and other departments.
• Support senior technicians and the Engineering Supervisor or Director as requested.
• Participate in training sessions and departmental meetings.

Guest Service

• Interact professionally and courteously with guests when servicing rooms or public spaces.
• Ensure minimal disruption and provide service with a focus on guest satisfaction.
• Follow proper procedures for entering guest rooms and handling guest requests.

Inventory & Tools Support

• Assist with monitoring inventory of tools, supplies, and materials.
• Maintain cleanliness and organization of tools and equipment.
• Support department in receiving and storing maintenance items.

Additional Responsibilities

• Assist with emergency response including power outages, leaks, and equipment failures.
• Support special projects, seasonal tasks, or deep cleaning initiatives.
• Perform other duties as assigned to support hotel operations.
• Maintain reliable and consistent attendance as an essential function of the role.

What You'll Bring

Required Education & Experience

• High School Diploma or equivalent required.

Preferred Education & Experience

• Previous building maintenance or repair experience preferred.
• Experience in a hotel, residential, or commercial maintenance setting preferred.
• Certifications or training in basic maintenance trades preferred.
• Familiarity with tools, equipment, and basic repair techniques preferred.

Required Skills and Abilities

• Basic mechanical, electrical, and plumbing knowledge.
• Ability to learn and follow maintenance procedures and safety guidelines.
• Strong problem-solving skills and attention to detail.
• Ability to lift up to 50 lbs., climb ladders, bend, kneel, and work on feet for extended periods.
• Effective communication and teamwork skills.
• Ability to handle multiple tasks and prioritize work effectively.

Other Qualifications

• Professional appearance and adherence to grooming standards.
• Flexibility to work various shifts including nights, weekends, and holidays.
• Willingness to learn and grow in the Engineering field.
• Valid driver's license preferred.

Zachry Hotels offers an industry leading benefits package for our employees and their families.

• Medical, Dental, Vision and Life Insurance
• 401K, Paid Leave and Bonus Program
• Company-paid short-term and long-term disability insurance
• Employee assistance program
• Tuition Reimbursement
• And many more

We are an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.


Notice to Staffing Agencies


Zachry Hotels (Zachry) will not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to Zachry, including unsolicited resumes sent to a Zachry mailing address or email address, directly to Zachry employees, or to Zachry's resume database will be considered Zachry property. Zachry will not pay a fee for any placement resulting from the receipt of an unsolicited resume. Zachry will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees. Agencies must obtain advance written approval from Zachry's recruiting function to submit resumes, and then only in conjunction with a valid, fully executed contract for service and in response to a specific job opening. Zachry will not pay a fee to any Agency that does not have such an agreement in place. Agency agreements will only be valid if in writing and signed by Zachry's Human Resources Representative or his/her designee. No other Zachry employee is authorized to bind Zachry to any agreement regarding placement of candidates by Agency.