Specialty Stand Lead - Anaheim Convention Center - Catering

Specialty Stand Lead - Anaheim Convention Center - Catering Requisition #: 653599 Location: ANAHEIM, CA, US, 92802 Job Description Responsible for assigned stand and/or portable run efficiently per Aramark standards. Responsible for daily set‑up and breakdown of a location. Needs the ability to operate espresso machine and other equipment in order to prepare specialty coffees and other drinks in a fast‑paced environment. Prepare specialty coffee and other drinks according to recipes and “coding” on beverage vessels. Responsible for “coding” beverage containers with specialty coffee orders. Responsible for supervision of stand workers, Baristas and Cashiers. This role takes place in an events‑based setting, which means that schedules and hours will vary. In general, you will most likely work 6 or 10 events a year. You will turn in an availability and we will take that into account when we reach you on the scheduling list. This role is a union position under Unite Here 11. Per the Collective Bargaining Agreement with the union, new hires in this role start at 80% of the negotiated pay rate. After 20 shifts worked, the employee will be raised to 90% of the negotiated pay rate. After 40 shifts worked (20 at 80%, 20 at 90%), the employee will be raised to 100% of the negotiated pay rate. The wage listed on this job posting is the starting wage of 80%. Compensation Data COMPENSATION: The hourly rate for this position is $23.00. Benefits Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources. Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage. Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works. Job Responsibilities Schedules and assigns daily work assignments to a food service team and supervises the completion of tasks Trains and guides staff on job duties, proper food safety and sanitation procedures, customer service, etc. Prepares and builds food items according to standardized recipes and directions Properly stores food by adhering to food safety policies and procedures Sets up workstations including prep tables, service counters, hot wells, steam tables, etc. Breaks down, cleans, and sanitizes workstations Serves food to customers while ensuring guest satisfaction and anticipating the customers’ needs Replenishes food items and ensures product is stocked to appropriate levels Adheres to all alcohol service policies and safe drinking guidelines including checking patrons’ identification Maintains excellent customer service and positive demeanor toward guest, customers, clients, co‑workers, etc. Maintains friendly, efficient, positive customer service demeanor toward customers, clients, and co‑workers. Is adaptable to customer needs Adheres to Aramark safety policies and procedures including proper food safety and sanitation Ensures security of company assets At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice. Qualifications Previous supervisory experience in a related role preferred Previous food service experience required Must be able to obtain food safety certification Exhibit and practice the highest level of guest satisfaction skills Basic accounting knowledge and experience managing inventory required Willing to accept change, new procedures, and constructive comments Ability to establish relationships with guests and co‑workers Demonstrated organizational skills to improve efficiency Ability to coordinate multiple tasks, meet production/service time schedules, and adapt to necessary and unforeseen changes Demonstrate consistent professionalism in the execution of daily assignments Must be able to work independently with limited supervision Demonstrates excellent guest service skills Ideal candidate will be available to work a flexible schedule that includes weekends, evenings, and holidays This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. This role may also require uniforms and/or usage of personal protective equipment (PPE). Qualified applicants with arrest or conviction records will be considered for employment in accordance with all applicable laws, including, but not limited to, all applicable Fair Chance Ordinances and Acts. For jobs in San Francisco, this includes the San Francisco Fair Chance Ordinance. At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law. #J-18808-Ljbffr Aramark