Rental Management Trainee

Customer Service CoordinatorBuild on your career with a company that has a future. At Ryder, our most important competitive advantage is our people. Culture-Integrity-Family. As a Customer Service Coordinator, you'll be part of a dynamic team, equipped to succeed and empowered to develop your transportation & logistics career. This is an essential industry, and we've been in the game since 1933!This Rental Management Trainee is fast-paced and touches every aspect of the business unit. This program is designed to be completed in 18-24 months. In this role, you will acquire proven industry knowledge, skills, and resources to develop your relationship-building. We allow you to carve out your own career path and promote from within, based on performance. The incumbent will be assigned to operational and administrative tasks in support of location and regional management. If you're motivated, coachable, and looking to get your sales, operations, or management career started, you've come to the right place.Structured work weeks, rotational Saturdays (depending on branch location/hours), and competitive pay plus OT. We also offer a full benefits package, 401 (k) employer match, and a discount on RyderShares!Shop Location: Phoenix, AZHours: 7AM to 4PMSchedule: Monday -FridaySalary | Paid Weekly!Bachelor's Degree RequiredEssential FunctionsHandling the sales and process for inbound calls as well as outbound solicitationMaintain current and accurate data within the company's marketing databaseResponsible for generating rental, lease, and used vehicle sales leadsManage all rental asset processes to include Vehicle PM and cleanliness standardsMeet the overall Ryder market share by successfully executing the sales and marketing initiativesMaintain compliance with the company, local, state, federal, and other regulatory agenciesReconcile all customer concerns, issues, and disputes to maintain the ongoing relationships and grow the current customer baseAdditional ResponsibilitiesOn a voluntary basis, as well as based on scheduling, the Rental Management Trainee will be required to perform the role of On-Call Representative based on work schedules as determined by the Supervisor.Performs other duties as assigned.Skills and AbilitiesStrong verbal and written communication skillsExcellent communication and interpersonal skillsPossesses the flexibility to work in a fast-paced, dynamic environmentHigh energy, self-motivated, self-directed person who can focus on multiple projects and activities simultaneously and is able to thrive in a fast-paced environmentAbility to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)Ability to work independently and as a member of a teamDetail-oriented with strong follow-up practicesPossess a high degree of common sense and the aptitude to learn quicklyAbility to relocate in the region/US at the conclusion of the training programMust be computer literate, intermediate requiredQualificationsBachelor's degree required in business administration or a similar related degreeOne (1) year or more of customer service with issue resolution experience preferredMust be computer literate intermediate requiredOur Culture & Commitment:At Ryder, you're trusted to make an impact—while enjoying room to grow and having a voice that's heard. Our culture is built on respect, collaboration, and shared pride in doing great work rooted in innovation and safety.Your Voice. Your Success. The Future We Build Together.Compensation Information:The compensation offered to a candidate may be influenced by a variety of factors, including the candidate's relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below:Pay Type :SalariedMinimum Pay Range :55,000Maximum Pay Range :55,000Benefits Information:For all Full-time positions only: Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.Important Note :Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned.Security Notice for Applicants:Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at View email address on click.appcast.io or View phone number on click.appcast.io.Current Employees :If you are a current employee at Ryder, please click here to log in to Workday to apply using the internal application process.