Veterinary Receptionists

Position RequirementsEducationHigh school diploma or equivalent.Customer Service background is desirable but not required.Typing skills required.Some computer knowledge is required; comfortable with Word Processing, keyboarding, and use of communication tools such as the Internet and email. Experience Significant experience with basic office functions in a busy office environment.Previous receptionist and veterinary practice experience are desirable but not required.PersonalThe receptionist must be able to:Be flexible in attitude and work habits.Quickly learn how to pronounce, know the meaning of, and spell commonly used veterinary terms.Perform basic computer skills, typing 30 words per minute.Have had experience with basic office functions in a busy work environmentPhysical Effort: Work requires lifting and carrying records and equipment weighing up to 25 lbs; requires sitting and standing for extended periods.Working conditions: May be exposed to unpleasant odors, noises, and animal feces. May be exposed to bites, scratches, and contagious diseases.Wage RangePlease contact our office for current wage ranges.Benefits are outlined in the employee manual and are separate from the hourly wage.ResponsibilitiesFoundationsCommit to our Cornerstones of CultureKnow and follow daily the Cornerstones of Community Be growing in the Cornerstones of CharacterBe familiar with our History Read Client Testimonials Be familiar with our Payment Options Be able to provide clients with our Location Coordinate transfers or movement of pets with the front desk and/or veterinarians.Information TechnologyParticipate in Skills Training Receive basic Computer TrainingConsent to an understanding of the Clinics policy of Continuing Education Learn staff names through IntroductionsCompetently utilize our computer softwareSafety Familiarize and follow OSHA regulationsComplete the Safety Manual and Quiz Follow isolation procedures for contagious or potentially contagious animals. Using the designated products and dilutions for disinfectants, properly disinfect your shoes, hands, and clothing before leaving isolation areas. Maintain constant vigilance regarding open doorways that could allow pets/livestock to escape from the facility.Follow established facility closing procedures to ensure the security of patients, boarders, and the building.Customer ServiceThoroughly understand and follow the Customer Service Plan Assist clients in checking boarding patients in and outProvide Clients with facility toursUnderstand and be able to direct clients to different areas of our WebsiteProductDaily provide C.A.A.R.E. to our patientsAid veterinarians and technicians in evaluating incoming animals through examinations and health tests. Assist in administering immunizations.Maximize pets comfort gently and reassuringly.Trim nails competentlyBrush Patients teethProvide basic grooming careCornerstones of HealthUnderstand and be able to thoroughly explain Deworming RequirementsUnderstand and be able to thoroughly explain Vaccine Requirements Understand Grooming requirementsUnderstand and provide appropriate Nutrition for our patients Understand common Behavioral issuesUnderstand and be able to thoroughly explain Health Consultations Cornerstones of CareBe familiar with Medical Abbreviations Understand normal post Anesthesia recoveryCollect diagnostic samples if necessary Know how to handle Emergencies Competently set up and coordinate Euthanasia proceduresMarketing Understand and operate within our marketing strategiesFinancesUnderstand Your Wage and Benefits Invoice out services and inventory ManagementParticipate in new Employee TrainingParticipate in all staff and training meetings. ProfessionalCooperate with and understand the Employee Manual Complete New Hire Forms Complete Personal Data Base Entry Maintain strict confidentiality regarding clients and patients for whom the practice provides veterinary services.HousekeepingCages and Kennels and Rooms Follow procedures for cleaning and disinfecting. FacilityPick up trash or feces in front Landscape as necessaryEnsure the proper functioning of facility care equipment. Bring malfunctions to the attention of the kennel manager.Maintain a clean and fresh front desk, lobby, and restroomPlease note: Redmond Veterinary Clinic follows Equal Employment Opportunity guidelines and does not inquire about criminal backgrounds during the hiring process.If you are looking to make a difference in the lives of pets and their owners, apply now to join our team as a Veterinary Receptionist at Redmond Veterinary Clinic!
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