Teller

Our client in Simpsonville is looking to hire a Teller to join their team. This role processes a variety of member transactions using multiple software systems. The ideal candidate will have previous related experience, an ability to complete transactions efficiently and accurately, and deliver exceptional member service at every interaction.


This is a Temp-to-Hire position. Prior experience in a retail banking environment is highly preferred.



Responsibilities:

• Provide exceptional member service during every interaction, ensuring a positive experience for all members.
• Accept cash and checks for deposit or loan payments; disburse funds for withdrawals via cash or check.
• Accurately process all monetary transactions.
• Sell money orders and official checks.
• Handle debit card inquiries, limit increase requests, card reorders, and dispute processing.
• Assist with night drop processing, incoming mail, wire requests, and member check orders.
• Support incoming phone calls, website inquiries, and general mail correspondence.
• Help scan and maintain member files; process returned mail and ensure documentation is accurate and timely.
• Process ACH setups, repayments, and stop-payment requests accurately and efficiently.
• Participate in branch opening and closing duties.
• Assist with negative balance, dormant account, and account maintenance workflows.
• Support branch teams and leadership on special projects and operational tasks as needed.
• Assist with backup duties and distribution of daily work, including overtime when required.

• Strong member service skills with the ability to build positive relationships.
• Excellent interpersonal, verbal, and written communication abilities.
• Prior retail banking or cash-handling experience is preferred.
• Previous branch experience in both sales and service is a plus.
• Ability to multitask, prioritize responsibilities, and manage time effectively.
• Strong research, analytical, and problem-solving skills.
• Proficiency in Microsoft Office Suite.
• Ability to work independently while contributing to a team-focused environment.

• $16-$18.50/hr
• Temp-to-Hire
• FGP offers contract employees benefits including minimum essential coverage insurance, a fixed indemnity plan and a 401k retirement plan once eligibility requirements are met.