Sales Development Representative

Sales Development Representative (SDR)

At Photobooth Supply Co., we believe in the power of capturing moments and creating lasting memories. Our mission is to empower entrepreneurs and event professionals with a proven and profitable business in the form of a photo booth. We've transformed the lives of thousands of customers worldwide, and now we're looking for a driven and proactive Sales Development Representative (SDR) to join our team.

In this role, you'll be the first point of contact for inbound leads, engaging with potential customers via outbound calls, live chat and email to qualify them for our sales process. Your primary focus will be maintaining a healthy pipeline, booking meetings with Inside Sales Representatives, and ensuring every lead receives timely, helpful responses. If you thrive on connecting with people, solving problems, and contributing to the success of your team, this role is for you!

What Success Looks Like (KPIs)

• Escalation Rate: Ensuring a 30-35% of qualified leads are escalated to meetings booked with the sales team.
• Meetings Booked: Meeting or exceeding monthly targets for qualified meetings booked with Inside Sales Representatives.
• Calls and Activities: Maintain a high level of outreach and responsiveness by making 100+ calls per day to engage and follow up with leads. In addition to calls, ensure timely communication via other channels such as emails, texts, and live chat, while balancing activities to meet daily and monthly targets.

Key Responsibilities

Pipeline Management:

• Manage and qualify inbound leads via live chat, email, and other platforms to build and maintain a healthy pipeline of prospects.
• Utilize tools like HubSpot CRM and Gong to log interactions, track lead status, and ensure accurate data management.

Lead Qualification:

• Quickly assess potential customers' needs and determine their fit for our solutions based on established qualification criteria.
• Escalate qualified leads by booking discovery calls or product demos with Inside Sales Representatives.

Meeting Scheduling:

• Proactively engage with leads to schedule meetings with Inside Sales Representatives.
• Ensure meetings are booked efficiently, minimizing scheduling conflicts.

Customer Engagement:

• Provide exceptional first responses to inbound inquiries, ensuring prompt and professional communication.
• Act as the face of the company in live chat interactions, addressing customer questions and guiding them to the next steps in the sales process.

Collaboration and Feedback:

• Collaborate with the sales and marketing teams to refine lead qualification criteria and improve messaging.
• Provide feedback to the marketing team regarding lead quality and customer inquiries to help optimize campaigns.

Technical Proficiency:

• Learn and demonstrate an in-depth understanding of our photo booth products and services to confidently address customer questions.

Salary / OTE:

OTE of $50,000 - $60,000

Why Join Us?

At Photobooth Supply Co., we thrive on innovation, teamwork, and a commitment to helping our customers create unforgettable memories. This hybrid role combines the excitement of sales development with the satisfaction of providing stellar customer support, making it perfect for someone who enjoys variety and direct impact.

We value diversity and inclusivity and are committed to creating a workplace where everyone feels empowered to succeed. If you're ready to help entrepreneurs grow their businesses while advancing your career, we'd love to hear from you!