Sales Development Representative

Job Description

Job Description

As a Sales Development Representative, you'll be the first point of contact for prospective customers — warehouses, 3PLs, and e-commerce brands looking for a better way to manage their inventory and fulfillment operations. You'll learn our platform inside and out, identify and qualify leads, and set up demos. This is a great entry point into B2B SaaS sales with a clear path toward growth opportunities.

What You'll Do

• Research and identify potential customers in the warehousing, logistics, and ecommerce fulfillment space.

• Conduct outbound prospecting via phone, email, and LinkedIn to generate qualified leads.

• Respond to inbound inquiries and qualify prospects based on their operational needs.

• Schedule and coordinate product demos between qualified prospects and Account Executives.

• Maintain accurate records of outreach, conversations, and pipeline activity in our CRM.

• Learn the Burton WMS/OMS platform thoroughly so you can speak confidently about its features and value to prospects.

• Collaborate with the sales and marketing teams to refine messaging and identify new opportunities.

• Meet or exceed monthly targets for qualified meetings and pipeline generated. What We're Looking For

• Strong written and verbal communication skills.

• A proactive, self-motivated attitude with a willingness to make outbound calls and handle rejection.

• Comfort learning and navigating new software platforms.

• Strong organizational skills and the ability to manage multiple leads and tasks at once.

• A curious, coachable mindset — open to feedback and eager to learn.

• Bachelor's degree or equivalent work experience.

• Basic computer proficiency, including Microsoft Office or Google Workspace.

Nice to Have

• Familiarity with supply chain, logistics, or warehousing terminology (SKU, 3PL, ASN, EDI, inbound/outbound, fulfillment).

• Prior experience in sales, customer service, or a customer-facing role.

• Experience with CRM tools such as Salesforce or HubSpot.

• Experience with cold outreach tools (e.g., Outreach, Apollo, LinkedIn Sales Navigator).

What We Offer

• Competitive base salary plus uncapped commission.

• Hands-on training on our WMS/OMS platform and B2B SaaS sales process.

• A clear career path toward other sales leadership roles.

• A collaborative, fast-paced team environment with real opportunities for growth.

Burton Softwear Ai is an intelligent Supply Chain SaaS technology company focused on cross-border eCommerce brands and 3PL (third-party logistics) providers.

We deliver an integrated end-to-end solution, including:
\t•\tAPI integrations with leading eCommerce platforms such as Amazon, Shopify, and TikTok
\t•\tEnterprise-level EDI system connectivity
\t•\tAI-driven Warehouse Management System (WMS)
\t•\tAutomated ASN (Advanced Shipping Notice) processing
\t•\tIntegrated ERP supply chain management system
\t•\tRFID scanning and real-time inventory tracking technology

Our mission is to build the digital infrastructure powering the future of global supply chains.

Company Description

Burton Softwear Ai is an intelligent Supply Chain SaaS technology company focused on cross-border eCommerce brands and 3PL (third-party logistics) providers.\r\n\r\nWe deliver an integrated end-to-end solution, including:\r\n\t•\tAPI integrations with leading eCommerce platforms such as Amazon, Shopify, and TikTok\r\n\t•\tEnterprise-level EDI system connectivity\r\n\t•\tAI-driven Warehouse Management System (WMS)\r\n\t•\tAutomated ASN (Advanced Shipping Notice) processing\r\n\t•\tIntegrated ERP supply chain management system\r\n\t•\tRFID scanning and real-time inventory tracking technology\r\n\r\nOur mission is to build the digital infrastructure powering the future of global supply chains.