Shift Lead

Responsibilities Provide friendly and attentive service to all guests throughout the entire visit Receive food and beverage orders, enter orders accurately into the POS, and follow up with the kitchen as necessary Anticipate guest needs and note any preferences provided by the guest Maintain full knowledge of pastry, bread, kitchen, beverage, and retail items Prepare drinks for the dining room, as needed Handle any guest situations with genuine empathy and elevate to a manager as necessary Complete all opening, mid‑and closing procedures; complete daily checklists and side‑work assignments Organize money and receipts throughout the shift in adherence with the cash‑handling policy Keep all areas of the restaurant clean and organized by following cleaning checklists Assist with setting up patio furniture and maintenance of outside fixtures and seating area, if applicable for the location Qualifications 3 to 6 months of related restaurant experience or training Experience with POS systems, especially Toast, a plus Flexibility in schedule is highly preferred but not required Ability to be cross‑trained in all areas of the dining room and retail space preferred Ability to speak, read, and understand the primary language(s) of the work location Benefits Enrollment in Company‑contributed health coverage plan Accrued Paid Time Off 401(k) with up to 4% match after ninety (90) days of employment Pre‑tax commuter benefits (in applicable States) Team member discounts at all our brands The hourly pay range (plus tips, when eligible) is: $18.00 - $22.00 Convive Brands is an Equal Opportunity Employer. We do not discriminate in employment on the basis of race, color, religion, sex, gender identity, national origin, political affiliation, sexual orientation, marital status, disability, age, veteran status, or other protected class. Convive Brands celebrates diversity and is committed to creating an inclusive environment for all employees. #J-18808-Ljbffr