Sr Analyst-Digital Commerce (Marketplace Seller Management)
Lowe's Home Improvement
Senior Analyst
Do your best work in Mooresville
This position is based at our headquarters in Mooresville, North Carolina. Our corporate office is a space where you can collaborate and do your best work. Take a walk, grab a bite (or a cup of coffee), work out or get a check-up we invest in you so you can find your inspiration.
Your impact The primary purpose of this role is to support the success and growth of the digital marketplace business by providing in-depth research, analysis, and actionable insights related to seller performance, marketplace operations, and customer engagement. This includes conducting internal and external benchmarking, reviewing and interpreting seller & customer data, and delivering recommendations that drive improvements across the seller experience and operational efficiency.
The Senior Analyst partners closely with cross-functional teams to support marketplace focused initiatives end-to-end from onboarding and development through execution, administration, and post-implementation review, ensuring best-in-class performance and alignment with broader digital commerce goals. Overall, this role plays a key part in advancing the digital marketplace by identifying opportunities, optimizing seller programs, and enabling data-driven decision-making that enhances both seller success and customer satisfaction.
Work with a winning team
On our team, you'll have the chance to shape the future of retail technology while working alongside talented individuals and leaders who share your passion for innovation and excellence. Our CEO is forward-thinking when it comes to tech, and with a technology team led by one of Forbes Top 50 CIOs you can come to work knowing you'll have the tools, tech, and support needed to advance your skills.
Since we've been in business for over 100 years, we've built an excellent track record of growth and success. We also know what it takes to create an inclusive culture that supports you. Here you have the freedom to team up and collaborate, explore your every curiosity, and help us shape the future of retail.
What you will do
- Drives the execution of operational plans by designing the tactical steps that must be taken to achieve the goals for a marketplace seller segment
- Works to close the gap with competitors and/or exceed customer expectations by executing the plan derived from identified business opportunities across seller performance, catalog readiness, and operational execution
- Develops and executes work plans with Marketplace, Digital commerce, and cross-functional teams, raising risks and issues including dependencies on Catalog, Operations, and Technology teams.
- Provides insights, competitive intelligence, and data driven recommendations to drive improvement across seller programs, marketplace operations, and customer experience
- Maintains cross functional partnerships with various teams throughout the organization including Business Development, Marketplace Operations, Onboarding, and Technology teams.
- Presents marketplace initiatives, seller performance trends, and operational insights to selling partners and key internal stakeholders.
- Minimum qualifications
- Bachelor's degree in business administration, Marketing, Finance, or related field (or equivalent work experience in related field) or equivalent years of experience in lieu of education requirement, if applicable
- 4 years of experience in online/retail merchandising or business operations
- Preferred skills/education
- Experience in a corporate setting
- Experience in retail
Benefits
401k with up to 4.25% match
Discounted Employee Stock Purchase Plan (15% discount of strike price)
Tuition-Free Education
10-week Maternity/Parental Leave
10% Associate Discount
About Lowe's
Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE 100 home improvement company with total fiscal 2025 sales of more than $86 billion. Lowe's employs approximately 300,000 associates and operates over 1,750 home improvement stores, 540 branches and 120 distribution centers. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com.
Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
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