Director of Revenue Cycle

Job Description

Job Description

San Luis Valley Health is seeking a full time Director of Revenue Cycle. In line with SLVH’s vision, mission and values, the Director is responsible for managing and leading all functions falling within the Revenue Cycle; including Patient Financial Services, Authorizations, Patient Accounting and Coding. Successful Director will enhance and maintain a high-functioning revenue cycle process through a cross-departmental organizational structure, concentrating resources on improving core clinical care delivery and protecting the assets of the facility. This position offers competitive pay, attractive management-level benefit package, including eligibility for annual variable pay bonus.

Qualified candidates will possess the following qualifications and skills:

• Master’s Degree in Business, Accounting, Finance or other related field,
• 5 years’ experience in Revenue Cycle
• Strong knowledge of billing software programs, including but not limited to: Meditech, Paragon, Relay Clearance and Relay Assurance preferred
• 5-7 years’ demonstrated management and supervisory experience.
• 15+ years of experience combined with a Bachelor’s Degree may also be considered.
• Possess strong customer service and interpersonal skills
• Abilities to problem solve, effectively plan and organize their work, have solid oral and written communication skills
• Stamina to work in a fast-paced, challenging and complex environment
• Ability to lead meetings, manage staff expectations, and convey information in a meaningful way to leadership.

Responsibilities include but are not limited to:

· Oversee all aspects of the Admissions, Registration, Coding, Billing, Collections, and related billing management functions of the Revenue Cycle for SLV Health.

· Responsible for revenue related financial analysis and organizational reporting, using IT knowledge and application competency as related to all software applications used in revenue cycle and maintains compliance with all audit standards, including internal control.

· Approve all changes to the charge master following policy protocols; standard changes of lab, supplies, drug, etc; multiplier and comprehensive changes with senior team approval.

· Monitors and reports on key metrics such as cash collections, days outstanding, unbilled, denials, etc.

· Establishes and maintains controls and procedures for all payments collected and posted in the billing system(s), manages proper adjustments of patient accounts, and directs bad debt write off processes.

· Maintains effective communication with third party insurance carriers to resolve issues that impede cash flow and detract from patient/member satisfaction.

· Directs the development of tactical plans and operating budgets to achieve strategic goals; monitor progress toward goals throughout the year.

· Hires, trains, evaluates and develops assigned managers and supervisors.

· Concentrates resources on improving core clinical care delivery and protecting the assets of the facility; achieves annual and periodic goals for statistical indicators of revenue cycle performance and for the overall financial performance of SLV Health.

· Serves as the primary contact for revenue cycle matters with financial auditors.

· Maintains competency by engaging in various training and continuing education programs as approved by the CEO.

We Take Care of Our People

As the largest employer in the San Luis Valley, we commit to providing our employees with quality and affordable benefits to complement a fulfilling work experience and help balance life experiences and needs. To show our appreciation of your hard work, we offer a competitive and comprehensive total benefits package, including:

• Full medical, dental and vision plans to suit the needs of you and your family, with low-cost copays and deductibles, all without high out-of-pocket expenses.
• Enjoy a generous amount of Paid Time Off in your first year and a generous Sick Leave program, with accruals starting on your first day!
• Start saving with Retirement plans available from day one, providing up to 5% employer match after one year of employment.
• Free life and disability insurance benefits for full-time employees with the opportunity to purchase additional coverage at low costs.
• Add to your benefit package with a variety of voluntary benefits such as identity theft protection, medical and dependent care flexible spending accounts and more.
• Take care of yourself with our free on-site 24-hour employee health center, and discounts to a selection of local fitness/recreational centers.
• Keep learning by utilizing our education program benefits to foster your growth and development.
• Give back to the community with multiple opportunities throughout the year to volunteer with our own non-profit SLV Health Foundation and other SLV- and community-sponsored events.
• Discounts on cell-phone plans, ski/snowboard lift tickets, Dell computers, local pools, Adams State University functions and more!
• Your family is our family so our employees and their family members have access to our employee support services, including up to four free counseling sessions to assist with work/life solutions.