Hospitality Director

The Opportunity This is not just a job—it’s a leadership platform. As a Hospitality Director at Chick-fil-A Deer Valley, you will play a critical role in shaping the guest experience, developing future leaders, and driving operational excellence in a fast-paced, people-first environment. You will lead front-of-house operations while being cross-developed across all areas of the business. This role is designed for a high-capacity leader who is passionate about people, thrives in a high-performance culture, and wants to make a lasting impact—both on guests and on the team they lead. Your Impact (What You’ll Lead & Own) You won’t just manage operations—you’ll elevate them. Champion a culture where every guest consistently receives remarkable hospitality Lead, coach, and develop Team Members, Trainers, Team Leaders, and Managers Drive excellence in daily operations, especially during high-volume periods Build and sustain a strong leadership pipeline by identifying and developing future leaders Partner with the Operating Partner to strengthen systems, people development, and overall business performance Analyze and improve key performance metrics (guest experience, speed, accuracy, efficiency) Ensure full compliance with operational standards, food safety, and brand expectations Continuously improve systems and processes to create a more effective and scalable operation Who You Are You are a people-first, results-driven leader. You naturally influence, inspire, and build trust You are deeply committed to developing others and helping people reach their potential You bring energy and intentionality to every guest interaction You thrive in a fast-paced, high-expectation environment You seek feedback, take ownership, and pursue growth relentlessly You align with our core values: Caring, United, and Relentlessness Preferred Experience Leadership experience in restaurant, hospitality, or high-volume service environments Proven ability to lead leaders and manage multiple areas or departments Bachelor’s degree preferred or equivalent real-world leadership experience Compensation & Benefits Hourly leadership role with expected annual earnings of$55,000 – $70,000 Health, Dental, and Vision Insurance Paid Time Off 401(k) with company match Meal allowance while working Ongoing leadership coaching and professional development Growth & Development We don’t just hire leaders—we build them. Clear pathways for advancement within Chick-fil-A Hands‑on development across hospitality, kitchen, and training functions Mentorship from experienced senior leaders Opportunities to grow into higher‑level leadership roles Availability & Commitment Full‑time, on‑site role (40–45 hours/week) Open availability required during operating hours (6:00 AM – 10:00 PM, Monday–Saturday) Flexibility to lead in a dynamic restaurant environment #J-18808-Ljbffr Workstream