Compensation Analyst

Job Description

Job Description

We are looking for a Compensation Analyst to support global incentive and commission operations for customer-facing teams in Atlanta, GA. This is a long-term contract position focused on maintaining accurate compensation processes, strengthening reporting quality, and improving operational consistency across cross-functional programs. The role is well suited for someone who enjoys working with large datasets, Salesforce-based reporting, and business process coordination in a fast-paced onsite environment.

Responsibilities:

• Administer incentive and commission activities for global customer experience teams, ensuring documentation, calculations, and records are completed accurately and on time.

• Maintain seller plan details and support recurring compensation calculations for customer success and services team members across multiple regions.

• Analyze reporting outputs and large datasets to identify discrepancies, validate results, and improve confidence in commission-related information.

• Build and refine Salesforce and Excel-based reports that support operational visibility, performance tracking, and compensation administration.

• Partner with compensation, operations, finance, and business stakeholders to address issues, answer program-related questions, and support informed decisions.

• Contribute to enhancements in planning and maintenance workflows by identifying inefficiencies and recommending practical process improvements.

• Prepare organized documentation, supporting exhibits, and audit-ready records for incentive administration and ongoing business reviews.

• Assist with cross-functional operational projects tied to customer experience programs, reporting processes, and commission tracking needs.

• Strong capability in advanced Microsoft Excel, including working with complex data sets, calculations, and reporting analysis.

• Hands-on experience with Salesforce reporting and analytics in a business operations or performance-tracking environment.

• Knowledge of commission, incentive, bonus, or compensation administration processes.

• Ability to interpret data accurately, investigate issues, and communicate findings clearly to stakeholders.

• Strong written and verbal communication skills with the ability to work effectively across cross-functional teams.

• Bachelor’s degree in Accounting, Finance, Operations, or a related field, or equivalent practical experience.

• Comfort working onsite in Burlingame, California in a role that requires attention to detail and strong organizational skills.