Patient Access

Job Description

Job Description

Highlights of your role:

Greets patients and visitors – is the first “face” of LifeCare Medical Center. The Patient Access Representative is responsible for registering and scheduling all types of patients – inpatient, outpatient and emergency department patients. As a part of the registration and scheduling process, the Patient Access Representative ensures accurate patient identity and verifies demographic and insurance information.

We invite you to join our team as we continue on our commitment of caring for generations.

Since 1915, LifeCare Medical Center has been dedicated to providing quality healthcare in our region. At LifeCare Medical Center, we value every person and take our patient’s healthcare needs seriously. Our employees are the foundation for our success. We’ve fostered a collaborative environment centered around compassion, accountability, respect and excellence. At LifeCare, you will have the opportunity to thrive in a life changing career, within a culture of teamwork, professionalism, and respect. As the third largest employer in Roseau County, LifeCare Medical Center is continually looking for motivated, dedicated, and compassionate leaders who are passionate about delivering the best in healthcare services. We are committed to our communities and take pride in our medical heritage.

Job Details:
Location: Warroad
Shift: Primarily day. Evening as needed for coverage
Job Schedule: M-F. Rotating weekend and holiday coverage
Hours: 40/wk
FTE: 1.0
*Pay Range: Pay Range: $19.25-$25.02, plus evening/weekend differentials

* It is not typical for an individual to be hired at or near the top of the range for their role. Compensation decisions are dependent on the facts and circumstances of each case and on several factors including relevant work experience, education, certification & licensure, and internal equity. Hourly pay is just one part of the compensation package for employees.

What you’ll get to do in this role:

Greets and guides patients and visitors to their destinations with a courteous, respectful and professional manner.

Registers patients with correct patient identity and accurate information within the electronic record system (Epic). Verifies insurance coverage.

Schedules appointments and checks in appointments.

Obtains patient consent for treatment.

Scans consent forms, EKGs and other documents as requested into Epic.

Completes missing account information through assigned work queues.

Works closely with other departments to ensure patients are receiving services (ED Nursing, Lab, Imaging).

Monitors patient and visitor access through the Emergency Department entrance during the night. (11pm-7am Shift)

Cleans Admitting work area and adjacent public areas when needed.

You’re an excellent fit, if you have:

• education in the medical field, medical office assistant certification, or medical terminology
• experience in patient access role preferred
• excellent customer service skills
• good attention to detail
• ability to work independently

Benefits statement:

LifeCare Medical Center offers an attractive benefits package for qualifying employees. Depending upon eligibility, we offer a variety of benefits including health, dental, and life insurance. We also offer short and long-term disability, tuition assistance, a 403(b)-retirement plan, and a generous time off package to help employees maintain a healthy work-life balance.

The job summary and responsibilities listed above are designed to indicate the general nature of the work performed within this job. They are not designed to contain or be interpreted as a comprehensive inventory of all job responsibilities required of employees assigned to this job. Employees may be required to perform other duties as assigned.

LifeCare Medical Center is an Equal Opportunity Employer (EOE)