Customer Support Representative

Pay Rate $16.00 – $18.00 per hour, depending on experience. Shift 7:30 am – 4:30 pm Monday to Friday. Location Onsite - Lebanon, TN. Why You Should Apply Competitive pay rate with opportunities for growth based on experience. Supportive work environment with a focus on teamwork and professional development. Opportunity to gain valuable experience in customer service, order processing, and warehouse operations. Typical Day Processing customer orders accurately in the system and coordinating with warehouse staff as needed. Entering and updating data for customer accounts, purchase orders (POs), invoices, and account reconciliations. Responding to customer inquiries professionally via phone and email, ensuring excellent service. Communicating and documenting order status, inventory, and shipping details accurately. Reconciling customer accounts and invoices, assisting with any discrepancies. Maintaining knowledge of warehouse operations to support order fulfillment and resolve issues. Performing other administrative duties to support office and warehouse teams as needed. Qualifications Previous experience in customer service, order processing, or as a Customer Service Representative. Proficiency in computer skills, especially Excel, and accurate data entry. Knowledge of warehouse practices or prior exposure to warehouse environments (preferred). Excellent attention to detail and strong organizational skills. Effective verbal and written communication skills. Ability to multitask and resolve customer issues efficiently. Benefits Medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, legal plan, and short-term disability. Retirement savings plan, service bonus, holiday pay plans (up to eight paid holidays per benefit year), and transit spending account. Paid sick leave under applicable state or local plan. Equal Employment Opportunity Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status. Requests for accommodation related to the application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will confirm authorization to work in the U.S. #J-18808-Ljbffr Kelly