Service Advisor

Dealership:L0762 Ray Laks HondaRay Laks HondaYou could be our next service advisor!Schedule: Open availability required, including SaturdaysIf you enjoy helping customers, this is your opportunity. You will also maximize earning potential by joining a high-performing service team. You will focus on customer satisfaction and long-term relationships.You'll improve the customer experience working with a collaborative team and supportive leadership that values service excellence, teamwork, and professional growth.You will report to the service manager.This is an on-site position in Orchard Park, NY.What You'll DoPromote communication between customers and techniciansIdentify vehicle concerns and recommend appropriate servicesPrepare accurate estimates for parts, labor, and repairsWrite and manage repair orders (ROs) from start to finishCommunicate additional service needs based on inspectionsVerify and process warranty and service contract coverageKeep customers informed on timelines, costs, and service updatesWhat You'll BringPrevious Service Advisor experienceAutomotive technician background is a plusYou will communicate with customers and co-workers1+ years of experience with vehicle systems and maintenanceTeam-oriented mindsetValid driver's license and clean driving recordCompensationEstimated Annual Compensation: $50,000 to $90,000 (Earnings based on performance, experience, and commission)BenefitsMedical, Dental, and Vision coveragePaid Time Off & Holidays401(k) with company participationEmployee Stock Purchase PlanPaid Life Insurance & Disability coverageOngoing training through Lithia Learning CenterVehicle purchase discounts and wellness programsRequirements: High school diploma (or equivalent), 18+We are a drug-free workplace and an equal opportunity employer committed to a diverse and inclusive workforce. #J-18808-Ljbffr