Digital Marketing Account Manager

Digital Marketing Account Manager (Local SEO & Google Business Profile) – Remote

Position Type: Full-Time, Remote Working Hours: U.S. Business Hours

About the Role

At Pavago, one of our clients is hiring a Digital Marketing Account Manager to manage a portfolio of client accounts while driving measurable improvements in Google Business Profile performance and local search visibility.

This is a hands-on execution role—not a strategy-only position.

You'll personally optimize Google Business Profiles, execute Local SEO initiatives, manage digital marketing tools, and serve as the primary point of contact for monthly client reporting and account management.

Working with approximately 15–20 client accounts, you'll help businesses in the storage, parking, RV, boat storage, and local service industries improve their online presence while building strong, long-term client relationships through clear communication and measurable results.

If you enjoy combining technical digital marketing expertise with client-facing account management, this role offers significant ownership and the opportunity to help grow a scalable marketing service.

What You'll Own

Google Business Profile Optimization

• Manage and optimize Google Business Profiles across multiple client locations.
• Improve local search visibility through ongoing profile optimization.
• Maintain accurate: Business information, Categories, Services, Photos, Posts, Attributes
• Develop strategies that increase visibility, engagement, and customer actions.

Local SEO Management

• Execute Local SEO strategies to improve rankings in Google Maps and local search.
• Monitor and maintain NAP (Name, Address, Phone Number) consistency across online directories.
• Manage citations and identify opportunities to strengthen local authority.
• Implement review generation and reputation management best practices.
• Monitor local search performance and recommend ongoing optimization opportunities.

Client Account Management

• Independently manage a portfolio of approximately 15–20 client accounts.
• Build strong client relationships through proactive communication and support.
• Conduct monthly performance review meetings with clients.
• Present campaign performance, insights, recommendations, and next steps in clear, non-technical language.
• Identify retention and upsell opportunities where appropriate.

Reporting & Analytics

• Prepare monthly digital marketing performance reports.
• Analyze: Google Business Profile performance, Local rankings, Search visibility, Customer engagement
• Identify trends and recommend actionable improvements.
• Present performance data in a client-friendly format.

Marketing Tools & Process Improvement

• Evaluate, implement, and manage digital marketing tools that improve service delivery.
• Recommend automation tools and workflow improvements.
• Stay current with: Google Business Profile updates, Local SEO best practices, Emerging digital marketing technologies

Internal Collaboration

• Partner with internal account management teams to ensure an outstanding client experience.
• Support leadership with reporting for key enterprise accounts.
• Quickly learn internal software platforms and accurately interpret marketing data.

What Makes You a Strong Fit

• You enjoy managing client relationships while executing the work yourself.
• You're equally comfortable optimizing Google Business Profiles and presenting results to clients.
• You take ownership without requiring constant supervision.
• You enjoy solving Local SEO challenges and improving search visibility.
• You explain technical marketing concepts in a simple, client-friendly way.
• You thrive in remote environments and manage multiple priorities effectively.

Required Experience & Skills

Experience

• 5+ years of hands-on digital marketing experience focused on execution.
• Proven experience optimizing Google Business Profiles for multiple businesses or locations.
• Experience independently managing multiple client accounts.
• Experience creating and presenting marketing performance reports to clients.

Core Skills

• Strong expertise in Local SEO, including: Google Business Profile optimization, Local ranking factors, Citation management, NAP consistency, Review management
• Strong analytical skills with the ability to interpret marketing data and recommend improvements.
• Experience evaluating and implementing digital marketing tools and software.
• Excellent written and verbal English communication skills.
• Ability to learn new software platforms quickly.
• Highly organized with exceptional attention to detail.
• Comfortable working independently in a remote environment.

Nice-to-Have

• Previous client-facing account management experience.
• Agency or white-label digital marketing background.
• Experience supporting businesses with multiple physical locations.
• Familiarity with industries such as: Self-storage, Parking, Automotive, Hospitality, Home services
• Experience using: Google Analytics, Google Search Console, BrightLocal, Whitespark, SEMrush, Ahrefs
• Experience leveraging AI-powered marketing tools to improve efficiency and reporting.

What a Typical Day Looks Like

• Review the performance of your client portfolio.
• Optimize Google Business Profiles and improve local search rankings.
• Monitor citations, reviews, and local SEO opportunities.
• Prepare monthly performance reports.
• Meet with clients to discuss results, recommendations, and next steps.
• Coordinate with internal teams to address client requests.
• Evaluate tools and workflows that improve efficiency and marketing performance.

In short: You improve local search visibility, strengthen client relationships, and deliver measurable marketing results through hands-on optimization and proactive account management.

Key Metrics for Success (KPIs)

• Growth in Google Business Profile visibility and engagement.
• Improved local search rankings.
• Accuracy and consistency of business listings and citations.
• Client satisfaction and retention.
• Timely delivery of monthly reports and performance reviews.
• Successful implementation of process improvements and marketing tools.

Why Join Us?

• Own a portfolio of client accounts with direct impact on business growth.
• Blend technical Local SEO expertise with client-facing account management.
• High level of ownership and autonomy in a remote environment.
• Opportunity to help build and improve scalable marketing services.
• Collaborative, growth-focused team aligned with U.S. business hours.
• Career growth opportunities into: Senior Digital Marketing Account Manager, Local SEO Manager, Client Success Manager, Digital Marketing Manager

Interview Process

1. Initial Recruiter Screening
2. Spark Hire Intro Video (3–5 minutes)
3. Client Interview
4. Offer & Onboarding

What Happens After You Apply

Right after you apply, you'll receive an email invitation from Spark Hire to record your Intro Video. This short, self-recorded video is the next step that completes your application and can be recorded whenever it's convenient for you.

Instead of repeating yourself across multiple screening calls, you'll introduce yourself once, and your video will be shared with the hiring team. This helps the hiring team evaluate your communication style early, making future interviews more meaningful while reducing unnecessary interview rounds.

Don't overthink it—you can record your video as many times as you'd like before submitting it. Only your final submission will be reviewed.

Please keep an eye on both your inbox and spam folder for your Spark Hire invitation after submitting your application.

Apply Now

If you're passionate about Local SEO, enjoy optimizing Google Business Profiles, and love combining technical marketing with client relationship management, we'd love to hear from you.