Sr. Customer Care Associate (Home Health)

$736 - $840 per week

HiredFirst

Job Description

Sr. Customer Care Associate – Home Health (Contract)

Location: Kailua, HI 96734
Contract Dates: May 11, 2026 – August 9, 2026 (13 weeks )
Pay: $736 – $840/week

Schedule:

Monday–Friday
8:30 AM – 5:00 PM (8-hour shift)
40 hours per week
Onsite position

Position Summary & Responsibilities:

Provide administrative support for Home Health patients and department
Handle inbound calls from members and healthcare providers
Assist with claims, referrals, and pre-certification processing
Verify eligibility and benefits for various health plans
Enter, update, and maintain accurate records in system
Research and route claim issues for resolution

Requirements:

High school diploma/GED preferred
Associate degree or equivalent experience preferred
Minimum 2 years relevant administrative/customer service experience preferred
Strong computer, phone, and organizational skills required

Additional Details:

Must be able to work fully onsite
Adheres to Adventist Health compliance and vaccination policies (medical/religious exemptions may apply)

Apply

Vacancy posted 8 days ago

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