Sr. Customer Care Associate (Home Health)
$736 - $840 per weekHiredFirst
Job Description
Job Description
Sr. Customer Care Associate – Home Health (Contract)
Location: Kailua, HI 96734
Contract Dates: May 11, 2026 – August 9, 2026 (13 weeks )
Pay: $736 – $840/week
Monday–Friday
8:30 AM – 5:00 PM (8-hour shift)
40 hours per week
Onsite position
Provide administrative support for Home Health patients and department
Handle inbound calls from members and healthcare providers
Assist with claims, referrals, and pre-certification processing
Verify eligibility and benefits for various health plans
Enter, update, and maintain accurate records in system
Research and route claim issues for resolution
High school diploma/GED preferred
Associate degree or equivalent experience preferred
Minimum 2 years relevant administrative/customer service experience preferred
Strong computer, phone, and organizational skills required
Must be able to work fully onsite
Adheres to Adventist Health compliance and vaccination policies (medical/religious exemptions may apply)
Vacancy posted 10 days ago
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