Lab Tech (Part Time) (Northern)

Lab Tech (Part Time) (Northern) Job ID: 321431 Location: Rio Salado Community College Full/Part Time: Part-Time Regular/Temporary: Temporary Hourly Rate: $15.15 per hour Not Eligible for Benefits Work Schedule: Varies, Monday - Thursday, AM or PM, Not to exceed 19.5 hours per week Job Summary Provides in-person, front-line student support in a computer classroom/lab for diverse adult education students. Assists and guides students with log-in support for learning platforms, email, technical troubleshooting, and related computer usage matters. May also perform related data entry functions using program databases and spreadsheets. Must demonstrate patience and the ability to develop a positive rapport with a diverse population of adult education students. Also provides in-person administrative and technical support for instructors. Essential Functions 50% - Supports students and instructors in a computer-equipped classroom; resolves log-in issues; guides student use on multiple learning platforms; maintains logs and data spreadsheets; troubleshoots equipment and software issues; supports student registration process. 25% - Collaborates with instructors, staff, and managers to support student success; provides appropriate hands‑on workshops as needed; monitors laptop checkout procedures and laptop inventory; reports technical issues; ensures secure storage of equipment. 25% - Assists with data entry and other related tasks in support of operations at the location. Minimum Qualifications High School Diploma or equivalent. Demonstrated proficiency with technology use, computer programs and software (e.g., MS Office, Google, databases, online learning platforms). Experience in customer service environment, demonstrating support and building positive rapport. Effective written communication and organizational skills. Demonstrated ability to establish cooperative working relationships and work effectively on a team while performing assigned duties. Desired Qualifications Associate's degree. Prior experience in an educational environment assisting students and/or instructors with technology needs. Special Working Conditions May be required to travel to various locations; may be required to work various hours and shifts. This position will be located at: RSC Northern - 1715 W. Northern Ave., Phoenix, AZ 85021. EEO, Title IX, & Clery Act Maricopa County Community College District (MCCCD) will not discriminate, nor tolerate discrimination in employment or education, against any applicant, employee, or student because of race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship status (including document abuse), age, disability, veteran status or genetic information. Title IX of the Education Amendments of 1972, states: "No person in the United States shall, on the basis of sex, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any education program or activity receiving Federal financial assistance." The policy of the MCCCD is to provide an educational, employment, and business environment free of gender discrimination. Incidents of misconduct should be reported to the college Title IX Coordinator, as outlined in policy, contact information is available at this link Title IX Coordinators. Rio Salado College's Title IX/504 Coordinator is O. Tafari Osayande, View email address on click.appcast.io, View phone number on click.appcast.io. The Clery Act is a Federal law requiring United States Colleges and Universities to disclose information about crime on and around their campuses. Crime reporting data for each of the Maricopa Community Colleges, as required under the Clery Act, is available at this link Clery Act. #J-18808-Ljbffr Maricopa Community College district