Account Executive, Field

Revenue Generation RoleThis role sits at the front line of revenue generation, responsible for expanding market share and strengthening customer relationships in a highly competitive, logistics-driven environment. The business is scaling, and sustained growth depends on disciplined prospecting, structured account management, and strong alignment between Sales and Operations. Success in this role means consistently creating new revenue opportunities while protecting and expanding existing accounts. It requires the ability to operate independently in the field, build trusted relationships, and translate customer needs into commercially sound solutions. This is a mission-critical position that directly influences revenue performance, customer retention, and long-term market positioning.Drive New Business AcquisitionBuild and execute a disciplined prospecting strategy using cold outreach, appointments, and field engagementIdentify, qualify, and convert new business opportunities within defined territoriesMaintain a strong sales pipeline with clear progression toward closeRepresent the company confidently in customer-facing interactions, from first contact through deal executionOwn And Grow Customer AccountsDevelop and maintain high-trust relationships with customer accounts through consistent, professional engagementConduct regular account reviews to identify expansion opportunities and mitigate riskAct as the primary commercial point of contact for customers, ensuring responsiveness and follow-throughDeliver a high-quality customer experience that reinforces long-term partnershipAlign Cross-Functionally To Deliver ResultsPartner closely with Operations to understand customer requirements and resolve service-related issuesCommunicate effectively with internal teams, terminals, and corporate stakeholders to ensure seamless executionTranslate customer feedback into actionable insights that improve service deliveryCoordinate internally on pricing, service capabilities, and account strategyManage Pricing And Commercial ExecutionDevelop account pricing aligned with customer needs and company strategyPrepare and submit pricing requests for internal approval with accuracy and clarityInterpret agreements, financial data, and service parameters to ensure sound decision-makingSupport collections efforts to ensure revenue realization and account healthMaintain Operational Discipline And ReportingProduce weekly sales reports and account profiles with clear insights and action plansTrack account activity, pipeline progress, and performance metricsMaintain accurate documentation and account recordsOperate with high attention to detail in managing sensitive commercial and customer dataWhat You BringBachelor's degree or a minimum of 2+ years of sales experience (or equivalent combination)Proven ability to generate new business and manage customer relationships independentlyStrong written and verbal communication skills, with the ability to present to customers and leadershipExperience interpreting pricing agreements, financial reports, and contractual documentsHigh level of business acumen and numerical proficiency (discounts, commissions, percentages, etc.)Strong time management and organizational skills with the ability to manage multiple prioritiesProficiency in Microsoft Outlook, Word, and ExcelPreferred knowledge of HazMat regulations and logistics/transportation environmentsValid driver's license with the ability to travel for field-based sales activityDemonstrated ability to handle sensitive and confidential business information responsiblyHow You OperateYou operate with ownership and accountability for revenue outcomesYou think in terms of systems and long-term account value, not short-term winsYou balance speed and discipline in how you manage pipeline and customer commitmentsYou communicate clearly, directly, and professionally across all levelsYou build trust quickly and maintain it through consistency and follow-throughYou stay organized and execute without constant oversightYou solve problems pragmatically, even in ambiguous or unstructured situationsCompensation & SetupPay: $90,000 base salaryLocation: Hybrid (Field-based, customer engagement) | Nashville, TNBenefits: Full benefits package including medical, dental, vision, 401(k), and paid time offPhysical Demands And Work EnvironmentThe physical demands and work environment described here are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.Physical DemandsDaily outside travel to make sales calls in any weather.Light physical activity performing non-strenuous daily activities of an administrative nature.Outside salespeople are regularly required to sit, stand, travel to and from a customer's place of business, tour the place of business, work on a personal computer, reach and handle items, work with the fingers, see clearly at 20 feet or more, have depth perception, peripheral vision, adjust focus and talk and hear others in conversations via the phone or in person.Work EnvironmentThe terminal is a well-lighted, heated and/or air-conditioned indoor office setting with adequate ventilation.The noise level is moderate based on general conversation tones, ringing phones and laser printer operation.Outside travel in all weather is required.Can be subject to occasional wet or humid conditions (non-weather), fumes or airborne particles, extreme cold (non-weather), and outdoor weather conditions when touring prospect or client plants.There may be slippery conditions or other hazardous footing on the terminal dock or when making outside sales calls.Minimal overnight travel (up to 10%) by land and/or air required.* The above statements reflect the general details necessary to describe the principal functions of the position and are not intended to be all inclusive. The position and any of the requirements listed above are subject to change at any time according to the changing needs of the company.* Roadrunner is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind.* We will not accept unsolicited candidates from external recruiters or recruiting agencies. Thank you!#LI-HybridNashville, TNAbout RoadrunnerRoadrunner is for ambitious, smart people who excel at execution over talking about it, and who would rather invent the next standard in freight than accept the status quo.We are looking for the Best of the Best. Action driven leaders who want to be part of real change and help design the future of LTL in the U.S. This is a place where high performers can grow, influence outcomes, and make an impact while working directly with executives and smart people from across industries.We bring a winner mindset. We take ownership, raise the bar, and measure ourselves by results. We Run Safe. We Run Smart. We Run Together. These principles create an environment of high standards, clear ownership, and direct collaboration. We trust data over intuition, move with urgency, and hold each other accountable because winning requires it.Roadrunner exists to prove that LTL can be better than the industry has settled for. To be the best means we need to think bigger, look outside the box, and question every assumption: too many handoffs, limited visibility, and the quiet belief that "this is just how it works." We rejected that story. We built a proprietary Smart Network™ for direct, long haul, metro to metro service that delivers fewer touches, faster transit, real time visibility, and genuine accountability. We are the most tech forward company in LTL, and we are not finished widening the gap.The foundation is already strong. Recognized as one of Built In Chicago's Best Large Places to Work. Earning top marks for improvement, quality, and service. The real opportunity is still ahead: helping invent what comes next.If you want to be evaluated among the Best of the Best and help set the new standard in LTL, we should talk.