Client Support Specialist - Immunizations Clinic

Job Description

Job Description

Do you enjoy a dynamic work environment, interacting with diverse people, and managing administrative tasks? Do you thrive in being at the forefront of office operations where clear communication, problem solving, and excellent customer service is vital? Do you have an interest in contributing to the well-being of the community?

If this sounds like you keep reading!

The Davis County Health Department, Family Health Division, Immunization Clinic is currently hiring for a full-time Office Specialist in Clearfield, Utah. This position performs forward facing, onsite customer service, specialized clerical work and receptionist duties within a clinic setting and during outreach services.

Peak seasons (flu and back-to-school) require occasional evening and Saturday shifts for community clinical outreach. Flexible time off available for after-hours work.

Pay Range and Benefits:

Level I: $16.31 - $18.50 per hour (refer to requirements below)

Level II: $19.26 - $24.52 per hour (refer to requirements below)

Salary based on qualifications and directly relevant experience.

• Affordable Medical, dental, and vision coverage DAY ONE!
• 13 vacation days and 12 paid sick leave days
• 3 paid personal preference days and 12 paid holidays
• 4 weeks of paid parental leave after 6 months
• Full pension retirement
• Annual performance increases up to 2.5%
• 401k match of 2%
• Free Employee Assistance Program (EAP)

Requirements

Level I: High school graduation or equivalent plus six months of full time directly related clerical employment in an office or medical environment; an acceptable combination of education and experience may be considered.

Level II: High school graduation or equivalent plus two (2) years of full time directly related clerical employment in an office or medical environment; an acceptable combination of education and experience may be considered.

Preference for fluency in Spanish and English.

Preference for directly related clerical work experience at a medical clinic in the last 5 years.

Our Ideal Candidate

The ideal candidate possesses excellent communication and organizational skills and works well under pressure. The ideal candidate is proactive, adaptable, punctual and is a strong team player. The ideal candidate has the ability to maintain positive interactions and a professional composure, even under difficult circumstances.

Day to Day Duties

• Welcomes and greets all patients, visitors, and guests to the clinic. Facilitates patient flow.
• Performs receptionist duties and provides information of a general nature, responds to inquiries by clients, prospective clients, and visitors in person or over the phone.
• Schedules and manages client appointments and reminders within operational standards and documents.
• Registers new clients and updates existing client demographics by collecting detailed client information including personal and financial information.
• Assists clients in completing required forms and submitting the required documentation. Reviews form and verifies accuracy and completeness. Screens client's insurance eligibility and enters information into the software application.
• Performs routine clerical duties; including filing, daily inventory, data entry, collecting payments, answering phones and relaying messaging. Respond to voicemails and emails in a timely manner.
• Travels to and performs clerical duties at various outreach clinic sites within Davis County.

If you are passionate about healthcare, community service and making a tangible difference this role can be deeply fulfilling and we would love to hear from you!

Job Descriptions:

Level I

Level II

Apply now and fill out our mobile-friendly online application. We hope to meet you soon!

OPEN UNTIL FILLED

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