Night Auditor & Overnight Security -Full Time or Part Time

Job Description

Job Description

Night Auditor — Front Desk & Overnight Security (Evening Shift)

Position Overview

We are seeking a reliable and detail-oriented Night Auditor to join our front desk team. This overnight position is ideal for someone who enjoys working independently in a quiet environment while ensuring guests receive exceptional service during the night.

Key Responsibilities

Guest Services

• Provide courteous check-in and check-out services for late-arriving and early-departing guests
• Handle guest inquiries, complaints, and requests with professionalism
• Assist with room assignments and upgrades when available
• Monitor building security and guest safety throughout the night
• Respond to emergencies and coordinate with the appropriate personnel

Audit & Financial Duties

• Complete daily audit procedures and reconcile all front desk transactions
• Balance cash drawers and prepare deposit summaries
• Run and review daily revenue reports
• Verify room rates, taxes, and posting accuracy
• Process credit card batches and resolve payment discrepancies
• Prepare morning reports for management review

Administrative Tasks

• Update guest folios and resolve billing questions
• Process group reservations and rooming lists
• Maintain accurate guest registration records
• Handle phone calls and take messages for other departments
• Monitor reservation platforms and respond to guest messages

Property Care & Security

• Conduct security walks of the property perimeter and common areas
• Monitor surveillance systems and report any unusual activity
• Coordinate with housekeeping for late check-outs and early arrivals
• Ensure the lobby and front desk areas remain clean and presentable
• Assist with maintenance issues and emergency repairs

Required Qualifications

• High school diploma or equivalent
• Strong attention to detail and accuracy with numbers
• Excellent communication and problem-solving skills
• Ability to work independently with minimal supervision
• Proficiency with computers and hotel management software
• Must be able to lift up to 25 pounds occasionally
• Reliable transportation for the overnight shift

Preferred Qualifications

• Previous hotel or customer service experience
• Experience with  Wyndham hotel or a similar property management system preferred
• Previous front desk, guest services, night audit, security or accounting experience
• Bilingual abilities (English/Spanish)
• CPR/First Aid certification