Human Resources Director - Multi-Site Operations

Job Description

Job Description

Human Resources Director – Multi-Site Operations

Location: Jacksonville, FL (on-site with travel)

Career Staffing Talent (CST) is partnering confidentially with a growing, multi-site consumer-facing company headquartered in Jacksonville. This organization operates across multiple markets and is seeking a hands-on HR Director to lead people strategy, strengthen HR infrastructure, support field leadership, and help scale a high-accountability culture.

The role

You will serve as the senior HR leader, reporting to executive leadership and overseeing HR strategy, talent acquisition, employee relations, performance management, compensation/benefits, compliance, and HR operations across corporate, field, operational, and seasonal employee groups.

The role is based in Jacksonville, with regular travel (10–30%) to support leaders, openings, and key initiatives across multiple markets.

What you’ll own

• Lead HR strategy and partner with executives on workforce planning, org design, and leadership development.
• Build and standardize HR policies, processes, and infrastructure that support growth and new launches.
• Own recruiting strategy and onboarding across corporate, venue, team, and event-based roles in multiple markets.
• Coach managers on employee relations, investigations, performance, and engagement.
• Ensure multi-state compliance, maintain handbooks and employment documentation, and partner closely with finance, payroll, legal, and operations.
• Oversee compensation structures, benefits, HR systems, and people metrics (headcount, turnover, time-to-fill, engagement).

What you bring

• Bachelor’s in HR, Business, or related field.
• 8+ years of progressive HR experience with senior responsibility across ER, compliance, recruiting, and HR operations.
• 3+ years leading HR teams/programs across multiple departments or locations.
• Strong working knowledge of U.S. employment law and multi-state compliance.
• Background in sports, entertainment, hospitality, retail, live events, or multi-site services is highly preferred.
• Bonus: SHRM-SCP/SHRM-CP/SPHR/PHR, or a related Master’s.

Work style and environment

• Primarily office/computer-based in Jacksonville, with regular collaboration and travel to portfolio sites.
• Some evenings/weekends tied to events and business needs.
• High discretion and judgment handling sensitive employee and business information.

How to apply

Career Staffing Talent (CST) is leading this search. If you have led HR for a multi-site, service-oriented organization, apply here on LinkedIn with your resume.

Shortlisted candidates will be contacted directly by CST for the next steps.