Account Associate - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

Hawaii is my home ????—I was born and raised here, and I love being part of the Honolulu community. I have been a State Farm agent here for over ten years, and I am honored that my neighbors believe I can help them protect what matters. My office serves people from the greater Honolulu area to the entire State of Hawaii with all their insurance and financial service needs. From auto insurance and home insurance to small business insurance, life insurance, renters' insurance, and more. ????????

I have over two decades of experience in this industry, with the first 10 years focused on claims before opening my own office in 2011. My background taught me what is truly important about this kind of business: quality service, straightforward communication, and the experience and knowledge to deliver what people really need. That is why everyone at my office is so dedicated to working closely with our customers on plans that can help them succeed, from local families to other small businesses. ???? ????

My team is my x-factor—we are all committed to our customers and always take the time to engage with people. I am proud of the level of service and support that we provide to everyone who comes through our doors. State Farm has honored my agency with several awards over the years, including the President’s Club ????, which recognizes the top five percent of producing agencies around the country that deliver top-quality service and performance. We can serve our customers who speak English, Cantonese, Mandarin, Korean, and Ilocano!

I graduated with a B.A. in finance from the University of Hawaii at Manoa and got my MBA from Chaminade University. Outside the office, I love supporting other local small businesses and spending every moment I can with my wonderful family. We love the outdoors, from hiking to family trips to the beach. In the past, I spent time swimming competitively and playing Judo. Now I get to share that experience with my two daughters.

Instagram: miyashitainsurance

ROLE DESCRIPTION:
As Account Associate - State Farm Agent Team Member for Ryan Miyashita - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.