Freight Forwarder, Domestic Transport

Freight Forwarder, Domestic TransportTorrance, Nearest Major Market: Los AngelesOur ground transportation agents play a vital role in managing our domestic business, through interactions with vendors and clients. They manage door-door moves, to ensure cargo remain on schedule, while providing exceptional customer service and always displaying professional communication skills.Essential duties and responsibilities include managing third party truck vendor services, coordinating with internal teams for DSV assets, scheduling and communicating expectations to carriers, providing clean, consistent, and professional communication to internal and external customers, negotiating rates with carriers, structuring and issuing rate quotes to clients, issuing invoices to clients, auditing invoices from vendors, accepting accountability for tracking and communicating appropriate information to customers, taking action to investigate and resolve problems, providing coverage for co-workers when necessary or instructed by management, auditing all documentation for completeness and accuracy, promoting the DSV Air & Sea brand, integrating and promoting the Company Values into daily actions and interactions, and performing other duties as assigned.Skills, knowledge and abilities include proficiency with Microsoft Office Suite, familiarity with export and import processes, familiarity with D.O.T. regulations and hours of service, highly developed organizational and people skills, good communication skills, ability to build and maintain positive business relationships, ability to solve problems and provide excellent customer service, demonstrated ability to balance multiple duties concurrently and maintain attention to detail, quality driven and results oriented, and ability to work in a fast-paced environment.Preferred qualifications include an associate's degree, intermodal transportation experience, 2-3 years in the logistic or distribution industry.Physical and/or mental requirements include using hands to finger, handle or feel objects, tools or controls; reaching with hands and arms; stooping, kneeling or crouching; talking or hearing; using computer and telephone equipment; and sitting/standing for up to 8 hours. Specific vision requirements include close vision and distance vision.DSV Air & Sea Inc. employees are hired for an undefined period of time as "at will" employees. The expected base pay range for this position is $23.58- $29.47 per hour. DSV offers a comprehensive benefits program designed to support the health and well-being of employees and their families, including medical, dental, vision, and life insurance, flexible spending accounts, short- and long-term disability coverage, wellness resources, Employee Assistance Program (EAP) services, and other support benefits. Financial benefits include participation in the DSV 401(k) plan, which provides company matching contributions of up to 5%. To support work-life balance, DSV offers various paid time off programs and paid company holidays.DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law.