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Business Assistant II

CPF Dental LLC

Dental Insurance & Treatment Coordinator

Chattanooga, TN | Full-Time We’re looking for an experienced, organized, and patient-focused

Dental Insurance & Treatment Coordinator

to join our dental team in Chattanooga, TN. This position is ideal for someone who understands dental insurance, enjoys helping patients navigate their treatment and financial options, and thrives in a goal-driven, team environment. What You’ll Do

Verify dental insurance eligibility, benefits, and coverage

Provide patients with accurate estimates of insurance benefits and out-of-pocket costs

Review treatment plans, fees, and financial options with patients

Help patients understand recommended treatment and feel confident moving forward with care

Submit and follow up on insurance claims, pre-authorizations, and outstanding insurance items

Schedule treatment and follow up with patients on unscheduled treatment

Collect patient payments and maintain accurate account information

Support

case acceptance, collections, and practice production goals

Communicate with insurance companies to resolve claim or coverage issues

Partner with doctors and the clinical team to provide a seamless patient experience

What We’re Looking For

Previous

dental insurance and/or treatment coordination experience preferred

Strong understanding of dental insurance terminology, benefits, claims, and patient responsibility

Comfortable presenting treatment costs and discussing financial options

Excellent communication and customer service skills

Organized, detail-oriented, and able to manage multiple priorities

Goal-driven with a strong follow-up mentality

Positive, team-oriented attitude and desire to grow professionally

What We Offer

Competitive pay

Monthly bonus opportunities based on office performance

Health, dental, and vision insurance

Paid time off and paid holidays

401(k)

Full-time schedule

Opportunities for

career growth and professional development

Supportive, team-focused work environment

If you’re experienced in dental insurance and enjoy helping patients understand both the

clinical and financial side of their treatment , we’d love to hear from you!
Vacancy posted 7 hours ago
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