Licensed Vocational Nurse (LVN) - ECM

Job Description
Heritage Health Network (HHN) is seeking a Licensed Vocational Nurse (LVN) to join our Enhanced Care Management (ECM) team supporting members within the IEHP Pod . The LVN will work closely with RNs, Lead Care Managers, Community Health Workers, Behavioral Health Care Managers, and the Director of Clinical Operations to provide coordinated, whole-person care.

This is a member-facing role that combines clinical support, care coordination, community-based member engagement, and clinical documentation.

What You'll Do

• Provide clinical support and care coordination for an assigned caseload of ECM members within the IEHP Pod.
• Support individualized, person-centered care plans and address barriers to care, including avoidable ER and hospital utilization.
• Conduct member visits in the community or home and accompany members to medical appointments as needed.
• Complete risk assessments and collaborate with RNs and Lead Care Managers to develop and update care plans.
• Use motivational interviewing to engage members, encourage adherence, and support behavior change.
• Coordinate with hospitals and other providers on discharge planning and transitional care.
• Review clinical documentation and care plan notes for accuracy and completeness.
• Participate in daily pod huddles, case conferences, and multidisciplinary care reviews.
• Help members access appropriate healthcare services, resources, and community support.
• Maintain accurate, timely, and compliant documentation in ECW.
• Ensure documentation supports health plan, regulatory, billing, and payment requirements.
• Escalate cases outside the LVN scope of practice to the RN or Director of Clinical Operations.

Requirements
What We're Looking For

• Active California LVN license in good standing.
• Completion of an accredited LVN program.
• 2+ years of nursing experience , preferably in care management, ambulatory care, ECM, managed care, or a related setting.
• Strong clinical assessment, care planning, and care coordination skills within LVN scope of practice.
• Knowledge of Medi-Cal, managed care, or care management practices.
• Strong communication and collaboration skills.
• Ability to work effectively within a multidisciplinary care team.
• Ability to conduct regular local travel for member visits.
• Bilingual English/Spanish is a plus.
• Experience with CalAIM, ECM, or managed care programs is preferred.

Schedule & Location

Schedule: Monday-Friday, business hours

Location: Riverside, CA / Hybrid

Travel: Regular local travel for member visits within the IEHP service area

Benefits

Why Join HHN?

At Heritage Health Network, you'll be part of a collaborative care team focused on improving outcomes for Medi-Cal members through Enhanced Care Management, whole-person care, and community-based support .