Implementation Engineer

Implementation Engineer

Location: Bothell, WA (On-site)

Employment Type: Full-Time, Permanent

Salary: $90,000–$120,000 annually

Applicants must be legally authorized to work in the United States without employer sponsorship, now or in the future. Visa sponsorship is not available for this position.

About the Opportunity

We are partnering with an established technology company specializing in warehouse management and supply chain software solutions to hire an Implementation Engineer for its Professional Services team in Bothell, Washington.

This is an exciting opportunity for a hands-on technical professional who enjoys solving complex problems, working directly with customers, and managing software implementations from initial discovery through successful go-live.

The ideal candidate combines strong technical troubleshooting skills with project management experience and a customer-focused approach.

Key Responsibilities

• Lead end-to-end software implementation projects, from initial customer discovery and requirements gathering through configuration, testing, training, and go-live.
• Install, configure, and troubleshoot enterprise software applications across Windows Server and SQL Server environments.
• Manage multiple customer implementation projects, ensuring timelines, deliverables, and expectations are met.
• Work directly with customers to understand their business processes and recommend effective system configurations.
• Troubleshoot software, hardware, database, and connectivity issues throughout the implementation lifecycle.
• Configure and support technical environments, including network connections, wireless devices, and related hardware.
• Develop technical documentation, implementation plans, and customer training materials.
• Provide hands-on training and technical guidance to customers, both remotely and on-site.
• Collaborate with internal technical teams to resolve implementation challenges.
• Travel to customer locations as needed to support installations and successful system launches.

Qualifications

• Proven experience implementing, deploying, or configuring enterprise software solutions.
• Hands-on knowledge of Microsoft SQL Server , including the ability to write and troubleshoot SQL queries.
• Experience with Windows Server environments , software installation, configuration, and troubleshooting.
• Strong technical troubleshooting and problem-solving skills across software, hardware, and network environments.
• Experience managing technical projects or customer-facing software implementations.
• Ability to work independently, prioritize multiple projects, and communicate effectively with technical and non-technical stakeholders.
• Strong customer service, organizational, and communication skills.
• Bachelor's degree in a technical field or equivalent relevant work experience.
• Ability to work on-site in Bothell, WA, and travel to customer locations as required.

Nice to Have

• Experience with Warehouse Management Systems (WMS), ERP, inventory management, or supply chain software.
• Familiarity with networking, TCP/IP, Wi-Fi, and RF communication technologies.
• Knowledge of virtualization or cloud environments.
• Experience configuring barcode scanners, thermal label printers, or other warehouse hardware.
• Exposure to SQL-based applications, system integrations, or warehouse operations.

Why Consider This Opportunity?

• Take ownership of customer implementations from start to finish.
• Work with a combination of enterprise software, databases, infrastructure, and hardware.
• Join an established technology company serving customers across North America.
• Collaborate directly with customers and see the real-world impact of your work.
• Build expertise across technical consulting, system implementation, and project delivery.

If you're a hands-on technical professional who enjoys implementing software solutions and working closely with customers, we'd love to hear from you.

Apply today or reach out to learn more about the opportunity.