People Experience Advisor CS&L

Job Description People Experience Advisor, DSD is responsible for local execution of People Services Operations at our Warehouse Locations. The PEA will be the key point of contact for People Leads, Managers, Logistics Coordinators and Employees on processes within the People Services scope and will support implementation of local projects or initiatives to improve overall People Experience. Key Responsibilities Operate as the point of contact for key People Services Work Processes at the branches; manage escalations and identify and resolve People Services opportunities. Standardize local processes and establish SOPs to drive down DSD‑wide losses related to Leave Management, Payroll, Benefits, Absenteeism Management, etc. Customize and drive People Services capability needs for each unit and partner with local teams. Lead project governance for the branches on People Services workstreams: implement changes, plan key interventions to drive self‑service through digital avenues like mobile and kiosk platforms, provide periodic stakeholder updates and communication. Lead and be accountable to establish governance on People data and analytics; use data to engage branch leadership teams and develop a master plan to zero losses. Travel required to branches, HQ and DSD locations across the regions based on project/business needs (up to 20% of time). PEA supporting Northeast Region, Southeast Region and Wilkes Barre will be located on‑site in Tatamy, PA while supporting other branches. Key Competencies Data and Analytics – Proficient with People data, metrics, reports, and analytics tools; high proficiency in MS Excel. Root Cause Mindset – Analyze problems down to root cause and balance immediate fixes with long‑term solutions. Stakeholder Engagement – Influence and engage stakeholders, identify drivers, and enroll in action plans. Design Thinking – Prioritize consumer needs and drive change management at the site. Other Competencies – Preferred experience with People Services platforms like ServiceNow, Workday, ADP and time‑and‑attendance systems. Qualifications Bachelor’s degree or high school diploma with equivalent work experience. 1–3 years of experience in HR operations, employee relations, or time & attendance systems. Prior experience in a manufacturing/warehouse/retail environment required. Experience managing a variety of stakeholders, both salaried and hourly. Strong acumen in data analysis, HR reporting and HR solution systems. Salary and Benefits The base salary range for this position is $69,300 to $95,315. The exact salary depends on experience, skills, education, and location. In addition to base salary, the position is eligible for a highly competitive bonus program. Mondelez International offers health insurance, wellness and family support programs, life and disability insurance, retirement savings plans, paid leave, education programs, paid holidays, and vacation time. Employment Type Regular – Service Operations (Delivery) – Global Business Services. Equal Opportunity Employer Mondelēz Global LLC is an Equal Opportunity Employer/Protected Veterans/Persons with Disabilities. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law. Applicants who require accommodation to participate in the job application process may contact View phone number on click.appcast.io for assistance. #J-18808-Ljbffr Mondelez International