Inside Counter Sales

Job Description

Job Description

Description:

This opportunity reports to our Morehead City location in the beautiful eastern North Carolina beach area. Well established location serving customers since 1947. If you have a passion for customer engagement, and a knowledge of building materials, this job is for you! Compensation is heavily incentivized with no earning ceiling.

Position Summary:

Acts as primary salesperson for walk-in customer traffic. Interacting with customers to understand their needs and recommending product solutions. Process orders, receive payments, and assist customer with delivery or pick-up process.

Position Responsibilities:

· Greet and assist customers at the sales counter, offering guidance on product selection and providing information on promotions and discounts.

· Develop a deep understanding of our product range, including lumber, building materials, hardware, and related products, to effectively answer customer inquiries.

· Process customer transactions accurately and efficiently using our point-of-sale system, handling cash, credit card, and other payment methods.

· Assist customers in placing orders for special order products, ensuring timely and accurate fulfillment.

· Resolve customer issues and concerns promptly, ensuring a positive and satisfying experience.

· Work closely with other team members, including warehouse staff, to ensure a smooth and coordinated operation.

· All other duties as needed or assigned.

Education/Formal Training:

· High School Diploma/GED required. Associate degree or higher is preferred.

Work Experience/Skills:

· Experience in sales, preferably in the lumber & building materials industry.