Benefits Analyst

Our client, a government agency in the public sector, is seeking a Benefits Analyst to join their team. As a Benefits Analyst, you will be part of the Benefits Administration Department supporting eligibility, enrollment operations, and data analysis. The ideal candidate will have strong analytical skills, attention to detail, and excellent communication abilities, which will align successfully in the organization. Job Title: Benefits Analyst Location: Madison, WI – Mostly remote – Wisconsin residency required (no relocation) Duration: 12+ months with highly possible extension Pay Range: $29 - $31/hr on W2 Work Arrangement: Location: Wisconsin residency required (no relocation) Schedule: Mostly remote First 6 months: Onsite every Wednesday for onboarding/training After 6 months: Onsite 1st and 3rd Wednesdays of each month Additional onsite attendance may be required for meetings/training Responsibilities Perform data analysis, reconciliation, and validation across files, reports, and systems to identify discrepancies, inconsistencies, and trends. Research and resolve eligibility, enrollment, billing, or vendor file discrepancies, including root cause identification and corrective actions. Serve as a liaison between internal staff, technical teams, vendors, and stakeholders to communicate issues and support resolution of complex eligibility and enrollment issues. Ensure compliance with statutes, administrative codes, policies, procedures, and business rules related to benefits administration. Maintain detailed documentation of findings, resolutions, and process improvements to support ongoing operational excellence. Qualifications Minimum of three (3) years of professional experience in benefits administration, eligibility, enrollment operations, or a closely related field. Proficiency in data analysis, reconciliation, and validation, including use of Microsoft Excel for comparison and analysis. Experience researching and resolving eligibility, enrollment, billing, or vendor file discrepancies. Strong communication, organization, and documentation skills to clearly convey complex information and manage multiple priorities. Ability to serve as an effective liaison between technical teams, vendors, and internal staff to facilitate issue resolution. Benefits Opportunity to work with a dedicated team supporting vital public services. Engagement in meaningful work that impacts the community. Potential for contract extension based on performance and organizational needs. Work in a mostly remote environment with onsite support during onboarding and key meetings. Competitive hourly pay rate aligned with experience and skills. #J-18808-Ljbffr