Remote: Executive Operations & AI Transformation Lead
Lumen
Atlanta, GA
- Remote job
Lumen is seeking a Sr Operations Service Manager (OSM) to serve as the primary interface for post‑installation operations for elite enterprise customers. You will own operational excellence, service continuity, and the customer experience across the post‑deployment lifecycle, coordinating with Repair Centers, Network Ops, Engineering, and leadership. You will drive transformation through automation and AI enablement, translate complex data into executive narratives, and mentor peers while #J-18808-Ljbffr Lumen
Vacancy posted 1 day ago
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