Warehouse Manager

Job Description Position: Operations Manager Compensation: $90,000.00-100,000.00 Job Description: Forward Air is seeking a capable and career-oriented Operations Manager to lead our fast-paced shipping/dock operation. The ideal candidate will supervise and coordinate all activities of dockworkers and other support personnel. He/she will provide planning for, direction to, and will control available resources associated with the timely, damage-free, and safe loading/unloading of freight on assigned shifts. In addition, he/she will provide dockworker training, performance feedback, and provide disciplinary recommendations when necessary. This position reports directly to the Terminal Manager. Core Responsibilities & Duties: Ensure all work is performed according to Forward Air approved procedures, standards, and specifications for dock operations Guarantee FA audit compliance within all areas of the operation Review terminal operating reports and adjust labor schedules for increased efficiencies Create onboarding strategies for hiring training and overall employee retention Focus on employee development: organic growth through cross-training and D.R.I.V.E. reviews Ensure accurate daily asset reporting: Trailers, Forklifts, TAP Scanners, Load Bars and Containers Manage and react to day-to-day operational requirements in a professional and timely manner Drive KPI's set forth by Terminal Manager Directly supervise all activities of dockworkers and support personnel engaged in loading and unloading trucks and trailers Assign job tasks to workers according to unloading and loading schedules Ensure appropriate load plans and proper load balance to ensure safe vehicle operation Coordinate work assignments, monitor performance, and provide training on relevant job duties Provide a clean, safe working environment for all personnel and visiting customers Foster safe handling, loading, unloading, and storage of Hazardous Materials as provided by the Department of Transportation Must be able to frequently lift and/or move up to fifty (50) pounds Must be able to occasionally lift and/or move up to ninety (90) pounds Other duties as assigned Qualifications: Strong team player that thrives in a fast-paced environment Ability to drive performance of direct reports and lead a team in a lean manufacturing environment Understand P&L statements and analyze areas for production improvement You must be willing to work various shifts and days per week Prior air freight experience is required International/Import experience is a plus Must have five (5) or more years of supervisory experience in a high-volume, fast-paced transportation environment Must possess demonstrated leadership ability Knowledge of proper freight handling techniques Knowledge of Hazardous Materials handling Ability to communicate effectively with all levels of operations Must be flexible to work weekends and nights Forklift and general freight handling experience Skills: Ideal candidate will possess a "can do" attitude with a "will do" work ethic Must have the ability to work in a fast-paced environment Excellent communication and problem-solving skills Forward Air is an Equal Opportunity employer. WHAT WE OFFER Compensation: Competitive base pay based on experience, industry/geographic benchmarks and internal equity. Some positions may be eligible for incentive pay programs and/or equity-based incentives. Pay ranges published on job boards are not provided nor verified by the Company. Health: Medical and Pharmacy insurance; Health Savings Account (HSA); Vision; Dental; Life and Disability; Critical Illness; Accident Indemnity; Hospital Indemnity; On-demand telehealth via Teladoc; Employee Assistance Program (counseling and financial/lifestyle coaching). Wealth: 401(k) retirement savings plan with employer match; Employee stock purchase program; Flexible Spending Account (FSA); Commuter Benefits; LegalEASE legal coverage. Time: 7 paid holidays and generous Paid Time Off (PTO) tiers ranging from 10–25 days annually. Culture: A collaborative, transformation-driven, solutions-first environment full of "can do" attitude and "will do" work ethic. ADDITIONAL INFORMATION Agencies: The Company does not accept unsolicited outreach from third parties. Absent an agreement signed by internal Talent Acquisition and Procurement, and a documented request from Talent Acquisition to submit candidates for a specified requisition, we will not approve payments to any third party. Work Authorization: Within the United States, the Company is an E-Verify employer. Unless otherwise indicated, U.S.-based workers must be legally authorized to work in the U.S. without sponsorship, including but not limited to F-1, H-1, H-2, L, J, and TN visas, etc. Diversity, Equity and Inclusion (DEI): The Company is proud to be an equal opportunity employer . Applicants will be considered without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or veteran status. Reasonable Accommodations: Physical/mental requirements are listed only to identify where potential accommodations may be needed, not as qualification standards. In compliance with applicable laws and regulations (including ADA, ADEA, and FMLA), accommodations may be available to qualified individuals unable to perform essential duties without them. Additional requirements may apply to meet legal, regulatory, and Company standards. Recruitment Fraud: We will only contact you from @forwardair.com or @omnilogistics.com emails (system messages may come from @workflow.email.us-phoenix-1.ocs.oraclecloud.com). If reached via Indeed or LinkedIn, verify recruiters by reviewing their LinkedIn profiles. We will never request sensitive personal information outside secure systems, nor ask for purchases. Report suspected scams to the Federal Trade Commission and your state Attorney General . #J-18808-Ljbffr