Accounts Receivable Supervisor

Accounts Receivable SupervisorMake an Impact Behind the NumbersIndian River State College is seeking an experienced and service-oriented Accounts Receivable Supervisor to lead the daily operations of our Accounts Receivable function. In this key leadership role, you will oversee a dedicated team, ensure the accuracy and integrity of student financial accounts, and help support the College's mission of transforming lives through education.The ideal candidate is a collaborative problem-solver who thrives in a fast-paced environment, enjoys improving processes and systems, and can balance financial accountability with outstanding customer service. From managing receivables and supporting audits to partnering with departments across the College and leveraging technology to enhance operations, this position offers the opportunity to make a meaningful impact on both institutional effectiveness and the student experience.Under general supervision, this position manages the Accounts Receivable function for the College. Duties include overseeing the daily operations of the Accounts Receivable Department; supervising assigned staff; and performing General Accounting duties in all areas of the Finance Division as needed.Specific duties and responsibilities include managing all Accounts Receivable employees and related functions including hiring, scheduling, managing time worked/time off requests and assigning/monitoring employee responsibilities; maintaining, regulating, and controlling the collection of the College's receivables; establishing and maintaining written procedures; completing the setup for new accounts; testing and implementing new processes and new software releases in Ellucian Banner SAAS and other technology products; conferring with College departments and area organizations concerning student fees, schedules, and billing issues; maintaining, auditing, modifying, and analyzing receivables and receivable accounts; complying and preparing for audit requests; applying the various types of scholarships and financial aid to student accounts; billing the corresponding organizations; reconciling balances; researching and responding to student inquiries; applying waivers and exemptions on student accounts; resolving issues on students' financial accounts in the areas of fees, schedules, billing, and collections/past due balances; implementing the filing requirements for certain tax documents such as 1098-T, 1042-S and Substantial Presence Test for foreign students; working with Enterprise Systems on system integrations such as Bookstore, Florida Prepaid, Tuition Payment Plan, and Collection Agency; working integration error reports and monitoring integrations for errors that were not alerted for Florida Prepaid integration, Nelnet Tuition Payment Plan integration, and bookstore integration; testing and using multiple software systems, technology, and portals; working with Financial Aid Office to create new award item detail codes as needed; assisting with 1098-T processing, testing and researching; and completing all other duties and responsibilities as assigned.Qualifications, knowledge and skill requirements include a Bachelor's Degree in Accounting, Finance, or a related area; three (3) years of related Accounts Receivable work experience, including working with an accounting system such as Workday, preferably in a college setting; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job. Knowledge of finance, accounting, collections, and accounting systems/software such as Workday is required. Skill in working with Microsoft Office and Windows based applications is also required. Ability to work with people in time sensitive and critical situations, make good judgments, be accurate and detailed oriented, maintain confidentiality, be self-motivated, and work independently is necessary. Ability to provide instruction and direction to others is also required. Ability to complete appropriate financial paperwork, reconcile data, prepare IRS Forms 1098-T and 1042; and work with complex financial data is needed.This position classifies the physical exertion requirements as light work involving lifting no more than 20 pounds at a time with frequent lifting or carrying of objects weighing up to 10 pounds. Even though the weight lifted may be very little, a job is in this category when it requires a good deal of walking or standing, or when it involves sitting most of the time with some pushing and pulling of arm or leg controls. To be considered capable of performing a full or wide range of light work, you must have the ability to do substantially all of these activities. If someone can do light work, we determine that he or she can also do sedentary work, unless there are additional limiting factors such as loss of fine dexterity or inability to sit for long periods of time.Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently. Additionally, all employees of the College are expected to maintain professional standards of communication, able to learn and apply new technology, and abide by all policies and procedures. Continued employment remains on an "at-will" basis.StaffSupervisory: YesFLSA Exempt: YesEmployment Type: RegularCompensation and Application Deadline: Pay range starts at: $43,865.32 | All salary calculations start at the minimum salary and will be based on candidate's education and experience | Open until filled.