Senior Operations Specialist

Senior Operations SpecialistThis is a hybrid role, with the expectation that work time will regularly take place inside and outside of a company office. We are looking for candidates who live within a commutable drivable distance to our offices in Charlotte SC, Danville VA, Phoenix AZ and Raleigh NC.The Senior Operations Specialist is responsible for post close loan administration of large syndicated cashflow participation deals, delivering multifaceted support services for our business partners.Responsibilities:Loan servicing knowledgeContact person responsible for all ongoing daily activity and reconciliation issues associated with assigned portfolio of approximately 60-80 dealsMonitor customer borrowings, payments, and rate setting activitiesContact agents regarding maturing loans for renewal or repaymentProcess loans, deposits, commitment, and Letter of Credit facilities for cashflow dealsProcess any amendment transactions by updating Loan IQ, calculating applicable fees, and applying any associated fees and/or cost allocationsCalculate quarterly and monthly fees and interest, reconciling amounts with agent banksMonitor and reconcile any past due, suspense or account receivable items, notifying account manager of any true delinquenciesProcess all trading activity on portfolio, preparing funding memos and standard bank confirmations when necessaryProcess customer audit confirmations in a timely mannerAccountable to administer all loans in accordance with the terms of governing documents, relevant legislation, and company policySupport management with various inquiries and auditsQualifications:Bachelor's Degree and 0 years of experience in Accounting or Finance OR High School Diploma or GED and 4 years of experience in Accounting or Finance.Preferred Skills:Commercial syndicated loan experienceKnowledge of Bank operations and regulatory or legal environmentsBachelor's degree in accounting or finance related area1+ year of financial operations experienceSuperior communications and multitasking skills, with the ability to interact with multiple individuals and Agent banksKnowledge of Loan IQIntermediate Microsoft OfficeIf hired in Virginia, the base pay for this position is generally between $20.00 - $27.00. Actual starting base pay will be determined based on skills, experience, location, and other non-discriminatory factors permitted by law. For some roles, total compensation may also include variable incentives, bonuses, benefits, and/or other awards as outlined in the offer of employment.Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at