Full-Time Lead Store Associate

Overview ALDI store employees are the face of the shopping experience. They perform multiple roles – from store associate to cashier to stocker – while providing excellent customer service. Responsibilities include merchandising product, monitoring inventory, and keeping the store presentable. Duties and Responsibilities Must be able to perform duties with or without reasonable accommodation. Oversees the appropriate resolution of employee and customer concerns, aligning with store management as needed. Communicates job responsibilities and performance expectations to store personnel in the absence of store management to ensure desired results. Assists store management with implementing action plans to improve operating results and personnel development. Informs store management of team developments and concerns in a timely and effective manner. Communicates, cooperates, and interacts effectively with all levels of ALDI employees, customers, third-party vendors, and business partners. Leads the team to develop sales, engages the team utilizing Moments That Matter to Our People, and achieves consistent high performance. Understands the overarching company strategy and models the core values of the organization. Fosters a positive and collaborative working environment and promotes teamwork among employees. Stocks shelves and displays neatly while following merchandising planograms to maximize sales. Properly utilizes the point-of-sale (POS) system to accurately scan and process customer purchases and informs store management of scanning concerns or errors. Completes curbside pickup orders by accurately retrieving items, verifying order contents, and ensuring timely delivery to customers’ vehicles from the staging area. Executes opening and closing duties in the absence of store management. Delegates and oversees the completion of tasks to store associates, cashiers, and stockers in the absence of store management. Assists store management in achieving operational efficiency goals. Assists store management in achieving total loss goals. Adheres to cash policies and procedures. Resolves concerns from store personnel and customers and/or refers such concerns to the store manager as necessary. Models, communicates and monitors compliance with established policies and processes as outlined in the Store Employee Handbook, Standard Operating Procedures and policies. Ensures store personnel adhere to expense guidelines, inventory procedures, product handling, and cash handling policies to minimize loss. Ensures store personnel maintain zone standards and merchandising standards at all times. Ensures store personnel comply with the company’s guidelines, policies and procedures; demonstrates appropriate interactions with co-workers. Supports store management in ensuring a safe working environment by rectifying and identifying unsafe conditions, including poor ergonomics and equipment concerns to prevent injuries or accidents before they occur. Performs general cleaning tasks to company standards. Other duties as assigned. Job-specific Competencies Knowledge/Skills/Abilities Ability to consistently demonstrate the ALDI Acts Competencies as outlined for the role. Ability to develop rapport, trust, and open communication that enhances the performance of the team. Ability to work independently and within a team to provide effective leadership of store personnel and achieve planned results. Ability to understand and implement Standard Operating Procedures and company policies to achieve the store\'s goals and maintain compliance standards. Ability to perform leadership and administrative duties. Ability to provide prompt and courteous customer service. Ability to operate all store equipment such as cash registers, floor scrubber, cardboard baler, pallet jacks, handheld devices, computers, etc. Develops and maintains positive relationships with internal and external parties. Ability to effectively communicate both verbally and in writing. Ability to organize, prioritize and complete assigned tasks to maximize productivity within established timeframes. Ability to establish and successfully execute plans and goals. Ability to maintain reliable and prompt attendance. Ability to meet availability requirements. Education and Experience At least 18 years old required. High school diploma or equivalent preferred. Prior work experience in a retail environment preferred. Or, a combination of education and experience providing equivalent knowledge. Physical Requirements Required to push, pull, sit, stand, reach, grasp, twist, bend, and move from one area to another. Required to lift, carry, and place products weighing up to 45 pounds on shelves at various heights, including overhead. Required operation of equipment such as a cash register, electric and manual hand jacks, floor scrubber and cardboard baler. Required to stock product in varying temperatures, including freezer and cooler environments. Required to use glass and multipurpose cleaning products. Compensation and Benefits ALDI offers competitive wages and benefits to all employees including: 401(k) Plan Company 401(k) Matching Contributions Employee Assistance Program (EAP) PerkSpot National Discount Program In addition, full-time employees are offered: Medical, Prescription, Dental & Vision Insurance Generous Vacation Time & 7 Paid Holidays Up to 6 Weeks Paid Parental Leave at 100% of pay Up to 2 Weeks Paid Caregiver Leave at 100% of pay Short and Long-Term Disability Insurance Life, Dependent Life and AD&D Insurance Voluntary Term Life Insurance Full-time employees average 30 or more hours per week within an annual lookback period. Benefits offered to full-time and part-time employees may vary by state. Note: Equal Opportunity Employer (EOE). Employment may be contingent upon an acceptable and job-related drug test, motor vehicle report, and/or reference check, as applicable and permissible by law. ALDI is committed to equal opportunity for all employees and applicants. We do not discriminate based on race, color, national origin, ancestry, citizenship status, religion, sex, sexual orientation, gender identity, gender expression, age, marital status, mental or physical disability, medical condition, genetic information, military or veteran status, pregnancy, or any other protected characteristic. #J-18808-Ljbffr