Senior Systems Administrator

Sr. Nuvolo Developer/System AdministratorLocation: Gaithersburg, MD (onsite)This position is part of a proposal effort and will be filled only upon contract award.The Senior Developer and System Administrator will design, develop, and maintain asset lifecycle, space & workplace, and facilities management solutions, enhancements and maintain the ServiceNow Nuvolo platform. This dual-role position involves both backend development and platform administration to ensure the system remains scalable, secure, and aligned with organizational needs.Essential Duties and ResponsibilitiesPlatform Development: Customize and maintain the Nuvolo application on ServiceNow platform using JavaScript and GlideScript.System Integration: Develop APIs and integrate Nuvolo with external enterprise tools using REST and SOAP web services.Workflow Configuration: Build custom service catalog items, incident management flows, and maintenance modules for facilities management teams.Testing & Deployment: Conduct system testing, analyze business requirements, and create technical documentation for all configurations.Data Management: Assist with data migration analysis, load assets, and maintain accurate operational and financial metrics.Travel5-10%Work ScheduleTo be discussedQualifications3+ years of experience in ServiceNow application development and implementation.Direct hands-on experience implementing or configuring the Nuvolo platform.Deep proficiency in JavaScript, HTML, CSS, and modern Web development frameworks.Certified Application Developer (CAD) or certified Implementation Specialist (CIS) or ServiceNow Certified System Administrator (CSA) designation is highly preferred.Candidates must possess, or be able to obtain prior to start date, acceptable identification for federal facility access, such as a REAL ID-compliant driver's license/ID, U.S. passport, or other approved federal identification document. ID must remain valid for the duration of employment.RequirementsWriting complex JavaScript and GlideScript to build automated business rules, UI actions, client scripts, and script includes tailored to facilities data and asset lifecyclesDeveloping and customizing front-end user portals, custom views, and operational forms using HTML, CSS, and Service PortalDesigning and enforcing data separation models, Access Control Lists (ACLs), user criteria, and custom support group routing rules.Building, configuring, and maintaining robust inbound and outbound REST and SOAP web services to link Nuvolo data with external corporate tools.Constructing automated Extract, Transform, Load (ETL) data pipelines and using ServiceNow Import Sets to seamlessly bring legacy asset registries into the cloud environment.Building custom automation flows for preventive maintenance scheduling, parts inventory auditing, and financial management.Designing and updating specific Facilities Catalog Items, enabling employees to submit straightforward service requests.Planning, testing, and troubleshooting the instance during periodic system upgrade windows for both base ServiceNow releases and Nuvolo application updates.Providing high-priority production support to rapidly debug script errors, data synchronization failures, or system performance bottlenecks.Compensation$90,000- $130,000 annually. Salary is dependent upon experience level and qualifications/certificationsExemptBenefits401K Employer MatchingPaid Time Off (PTO)11 Federal HolidaysHealth InsuranceDental InsuranceVision InsuranceEmployer-paid Life InsuranceEmployer-paid AD&D InsuranceEmployee-paid voluntary benefitsEmployee development resourcesEqual Opportunity EmployerCapital i is an equal opportunity employer. We prohibit discrimination and harassment of any kind based on any protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Capital i makes hiring decisions based solely on qualifications, merit, and business needs at the time.Capital i is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application process. If you need assistance or an accommodation due to a disability, you may contact us at View email address on click.appcast.io Government Contractor As a federal government contractor, Capital i is committed to taking affirmative action to employ and advance protected veterans and individuals with disabilities.Work AuthorizationCapital i considers applicants who are U.S. lawful permanent residents, eligible employment-based green card portability candidates (with a Form I-485 filed at least 180 days prior for a same or similar role), and individuals with valid F-1 or J-1 employment authorization for temporary positions only. Capital i does not provide immigration sponsorship.Please note: Certain roles may support federal contracts and therefore require U.S. citizenship, specific residency history, or eligibility for a security clearance. Candidates not meeting applicable federal contract requirements will not be eligible for those roles.