IT Systems Engineer

Ibotta is seeking an IT Systems Engineer focused on endpoint and device management to join our IT team and contribute to our mission to Make Every Purchase Rewarding. Reporting to the Engineering Manager, IT, this engineer owns the day-to-day build, automation, and security posture of our Mac and Windows fleet across Jamf Pro and Microsoft Intune. You will implement and operate the platforms that every Ibotta employee touches daily — provisioning, patching, compliance, and identity-integrated device access — and you will partner across IT, Security, and the business to move manual work into automated workflows.This position is located in Denver, Colorado as a hybrid position requiring 3 days in office (Tuesday, Wednesday, and Thursday). Candidates must live in the United States.Not based in Denver? We will offer a relocation bonus to help make your move to the Mile High City a smooth one.What you will be doingAdminister Jamf Pro (macOS/iOS) and Microsoft Intune (Windows) enrollment, configuration profiles, compliance policies, and OS update cyclesImplement zero-touch provisioning across both platforms (Apple Business Manager, Platform SSO, Windows Autopilot) and support authentication workflows with Security/Identity (Managed Apple IDs, Okta Verify, Windows Hello, hardware MFA keys)Build and maintain security baselines/hardening configs; remediate findings against internal and CIS/SCUBA benchmarksDrive the Windows endpoint patch automation program to parity with the existing macOS patch pipelineDevelop and maintain scripts (Bash, Python, Swift, PowerShell) for patch deployment, packaging, self-remediation, extension attributes, and lifecycle automation; convert manual tasks into documented, version-controlled workflowsMaintain infrastructure/automation code in Git with branching standards, PRs, and peer review as the default path to productionPackage, deploy, and version third-party applications across the fleetOwn full fleet lifecycle operations, enrollment, provisioning, refreshes, recovery, and secure offboarding, aligned with Jira Assets and asset management frameworksServe as Tier 3 escalation for endpoint incidents, performing root-cause analysis and converting findings into permanent fixes; manage endpoint-adjacent services (PaperCut print/badging, device access control); work Jira Service Management tickets with SLA/documentation disciplineCreate knowledge base articles, runbooks, and training for Desktop Support/System Administration to enable delegated MDM tasks at the right tierSupport continuous security monitoring and audit evidence collection; identify gaps and propose efficiency improvementsEmbrace and uphold Ibotta's Core Values: Integrity, Boldness, Ownership, Teamwork, Transparency & A good idea can come from anywhereWhat we are looking for4+ years in endpoint engineering, systems administration, or IT operations in a mixed Mac and Windows environmentBachelor's degree in Computer Science,Information Technology or Information Systems preferred; equivalent experience acceptedHands-on production experience with both Jamf Pro and Microsoft Intune. Depth in one platform with demonstrated working competence in the other is acceptableProficiency in at least one scripting language for device automation (PowerShell, Bash, Python, or Swift), and willingness to work in the othersWorking knowledge of an enterprise IdP (Okta preferred; Entra ID acceptable) and how identity, conditional access, and device compliance interactExperience with patch management and OS update strategy across a distributed fleetExperience supporting device provisioning at scale (zero-touch, Autopilot, ABM/DEP)Kanban/Agile working style; comfort operating in a ticket-driven queue with documentation expectationsGreat communication skills, both written and verbalAbility to meet deadlines and adjust to changing prioritiesAbility to devise non-traditional solutions to meet business needsAbout Ibotta ("I bought a...")Ibotta (NYSE: IBTA) is a leading performance marketing platform allowing brands to deliver digital promotions to over 200 million consumers through a network of publishers called the Ibotta Performance Network (IPN). The IPN allows marketers to influence what people buy, and where and how often they shop – all while paying only when their campaigns directly result in a sale. American shoppers have earned over $1.8 billion through the IPN since 2012. The largest tech IPO in history to come out of Colorado, Ibotta is headquartered in Denver, and is continually listed as a top place to work by The Denver Post and Inc. Magazine.To learn more about what our Tech teams are doing day to day, visit Building Ibotta on Medium.comAdditional Details:This position is located in Denver, CO and includes competitive pay, flexible time off, benefits package (including medical, dental, vision), Employee Stock Purchase Program, and 401k match. Denver office perks include paid parking, snacks, and occasional meals.Base compensation range: $100,000 - $110,000. Equity is included in overall compensation package. This compensation range is specific to the United States labor market and may be adjusted based on actual experience.Ibotta is an Equal Opportunity Employer. Ibotta’s employment decisions are made without regard of race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected status.Applicants must be currently authorized to work in the United States on a full-time basis.Applicants are accepted until the position is filled.For the security of our employees and the business, all employees are responsible for the secure handling of data in accordance with our security policies, identifying and reporting phishing attempts, as well as reporting security incidents to the proper channels.Recruiting Agency NoticeIbotta does not accept agency resumes and is not responsible for any fees related to unsolicited resumes. Please do not forward resumes to any Ibotta employees.LocationHybrid - DenverEmployment TypeFull timeLocation TypeHybridDepartmentTechnical - Non-Engineering